About our courses

Through years of experience working with more than 1000 top companies in the world, we ́ve architected the Readynez method for learning.
Train in any technology using the award-winning Readynez method and combine any variation of learning style, technology and place, to take learning ambitions from intent to impact.

Learn more about Readynez Training

Training paths for Dynamics 365 for Customer Engagement

Jan 0001 by

This is your guide to the Microsoft exam requirements for Customer Engagement competency. You will also learn all about the course and certification programmes for the Functional Consultant exams and learn how to become a Dynamics 365: Finance and Operations Apps Solution Architect Certified expert.

You'll probably be glad to know, that your training is in safe hands with Readynez. We are the only partner in the world, that has been awarded the Microsoft Learning Partner of the year award, 5 TIMES!

Plus - in 2017 we were named as a finalist to the Global Learning Partner of the Year award.

Are you ready? Find your Microsoft Dynamics 365 Customer Engagement training options below.

 

Training path for Silver

Your company must meet the performance thresholds.

Partners must have earned at least US $100000 Cloud Revenue - New Billed Revenue in the trailing twelve months period.

Developing Markets

Partners must have earned at least US $50000 Cloud Revenue - New Billed Revenue in the trailing twelve months period.

Meet the revenue thresholds from Dynamics 365 Customer Engagement Plan, its associated applications and Dynamics 365 Enterprise Team Member.

All customers acquired before 29th March 2019 will continue to be credited toward competency through Digital Partner of Record association. New customers acquired as of 29th March 2019 or after must be associated with you as the partner of record through the incentives claims process.

Your company must have at least 5 individuals pass the exam's minimum requirements.

5 individuals must pass the core exam:

Exam MB-200: Microsoft Dynamics 365 Customer Engagement Core

 

AND

The same 5 individuals must pass one of the functional exams:

Exam MB-210: Microsoft Dynamics 365 for Sales

Exam MB-220: Microsoft Dynamics 365 for Marketing

Exam MB-230: Microsoft Dynamics 365 for Customer Service

Exam MB-240: Microsoft Dynamics 365 for Field Service

Exam MB6-898: Microsoft Dynamics 365 for Talent

 

AND

2 of the same 5 individuals must pass the technical exam:

Exam MB2-716: Microsoft Dynamics 365 Customization and Configuration

Note:

Retired exams MB2-717 and MB2-877 will be valid for competencies until June 30, 2020.

Retired exams MB2-718 and MB2-719 will be valid for competencies until August 31, 2020.

 

Training Path for Gold

Your company must meet the performance thresholds.Partner must have earned at least US $300000 Cloud Revenue - New Billed Revenue in the trailing twelve months period.

 

Partner must have earned at least US $150000 Cloud Revenue - New Billed Revenue in the trailing twelve months period.

Meet the revenue thresholds from Dynamics 365 Customer Engagement Plan, its associated applications and Dynamics 365 Enterprise Team Member.

All customers acquired before 29th March 2019 will continue to be credited toward competency through Digital Partner of Record association. New customers acquired as of 29th March 2019 or after must be associated with you as the partner of record through the incentives claims process.

Your company must have at least 15 individuals pass the exams' minimum requirements.

15 individuals must pass the core exam:

Exam MB-200: Microsoft Dynamics 365 Customer Engagement Core

 

AND

The same 15 individuals must pass one of the functional exams:

Exam MB-210: Microsoft Dynamics 365 for Sales

Exam MB-220: Microsoft Dynamics 365 for Marketing

Exam MB-230: Microsoft Dynamics 365 for Customer Service

Exam MB-240: Microsoft Dynamics 365 for Field Service

Exam MB6-898: Microsoft Dynamics 365 for Talent

AND

5 of the same 15 individuals must pass the technical exam:

Exam MB2-716: Microsoft Dynamics 365 Customization and Configuration

Note:

Retired exams MB2-717 and MB2-877 will be valid for competencies until June 30, 2020.

Retired exams MB2-718 and MB2-719 will be valid for competencies until August 31, 2020.

If you have any questions at all, please just reach out to us on the chat or call +45 88 18 43 20. Or if you´re looking for more inspiration you might like to have a look at the role based Readynez roadmap of Microsoft courses and certifications here: https://www.readynez.com/media/2077/microsoft-certification-roadmap-2019-update.pdf

GET INSPIRED

Latest from the blog

How to Make a Career in Ethical Hacking: CEH Certification, Exam, Cost, Prep, Salary, and More

READ MORE

How to Conquer the AZ-104 exam and become a Microsoft Certified Azure Administrator Associate

READ MORE

How Can a Modern LXP Help You to a Successful Digital Transformation?

READ MORE

What is Dynamics 365 for Customer Engagement?

Microsoft Dynamics 365 Customer Engagement (CE) is designed to help you manage your client relationships by streamlining your processes, centralizing client information, providing analysis, and enabling responsive customer service. As a leading cloud-based business solution, this application is built to enhance the efficiency of your sales and marketing teams with data analysis, intelligent insights provided by business intelligence, and campaign management.

Subscribe to Tech Blogs

Stay up to date on current developments in the Tech world related to Skills.

Here to Help

At Readynez we are committed to you, our customers, and you're in safe hands even if you should fail your first attempt. With the certification guarantee, you can join the course again, for free, and only pay for accommodation and exam.

Basket

{{item.CourseTitle}}

Price: {{item.ItemPriceExVatFormatted}} {{item.Currency}}