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Transform your Everyday Business Processes with Agents (MS-4019)

The Transform Your Everyday Business Processes with Agents (MS-4019) course explores how AI-powered agents in Microsoft 365 can streamline everyday business processes. Learn to automate workflows, enhance productivity, and improve collaboration using intelligent automation tools.

course: Transform your everyday business processes with agents (MS-4019)

Duration: 1 day

Format: Virtual or Classroom

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Overview

In this course, participants will gain hands-on experience using AI-powered agents to optimize business processes within Microsoft 365. Through real-world scenarios and practical exercises, learners will explore how automation improves task management, document handling, and workflow efficiency. This course is designed for individuals looking to enhance workplace productivity with AI-driven tools.

This course includes
  • intructor-icon Instructor-led training
  • intructor-icon Personal Learning Path
  • intructor-icon Email, chat and phone support

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Who is this course for?

Who is the Transform your everyday business processes with agents (MS-4019) course for?

This course is ideal for individuals across various industries looking to streamline and automate their business processes using AI-powered agents. It is designed for business managers, project leads, and IT individuals who manage workflows and want to integrate AI-driven automation into their operations. If you aim to improve task management, document handling, and overall efficiency within your organization, this course will equip you with practical insights and hands-on experience with Microsoft 365 automation tools.

Curriculum

What you will learn during our Transform your everyday business processes with agents (MS-4019) course.

  • This module examines how agents act as AIpowered assistants embedded within SharePoint and Microsoft Copilot Chat, providing realtime support by offering suggestions, automating processes, and helping users navigate through complex tasks.
  • What are agents?
  • Who can create and use agents?
  • Explore the benefits of using agents
  • Enhance collaboration using agents
  • Examine IT governance controls for agents
  • This module guides you through the foundational concepts and practical steps required to create, test, and manage agents in Microsoft 365 Copilot Chat and SharePoint.
  • Examine the tools used to create agents
  • Explore the components of an agent
  • Create an agent in Copilot Chat Part 1
  • Create an agent in Copilot Chat Part 2
  • Create an agent in SharePoint
  • Exercise Create instructions for agent scenarios
  • Exercise Create starter prompts for agent scenarios
  • Test and edit your agents
  • Manage your agents
  • This module explores how everyday business users can share and use agents in SharePoint and Microsoft 365 Copilot Chat.
  • Share an agent with other users
  • Share an agent in Microsoft Teams
  • Interact with agents

Preparation

How to best be prepared for our Transform your everyday business processes with agents (MS-4019) course.

  • Orange-check Basic knowledge of Microsoft 365 applications
  • Orange-check Understanding of workflow automation and business process management
  • Orange-check No prior AI experience required

Meet our instructors

Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.

Tobias Koprowski

Tobias specializes in compliance, security, privacy, and data ethics related to modern technologies (including cloud services, modern workplaces, and education).

Tobias is an independent freelance trainer and consultant with over twenty years of experience in banking, information technologies, and education. He has an undergraduate degree in International Banking, an LPC in European Union Law, and an FDSc in Corporate Governance. He holds several certifications, including those from vendors like Microsoft, ISC2, PECB, CompTIA, and CertNexus, as well as from governmental organizations like FEMA/CISA (US) and the Home Office (UK).

He is a Microsoft Certified Trainer, Microsoft Certified Educator, and CertNexus Authorized Instructor, delivering classes for customers in the UK, European Union, Scandinavia, the Americas, and Australasia. Since July 2010, he has been awarded Microsoft Data Platform Most Valuable Professional for his work in the community and for supporting the industry's growth for many individuals.

He specializes in compliance, security, privacy, and data ethics related to modern technologies (including cloud services, modern workplaces, and education). As a member of several professional associations, including ISSA, ISC2, ISACA, IAPP, BCS, and CSA, he shares knowledge and builds bridges between different parts of the modern technological world.

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FAQ

FAQs for the Transform your everyday business processes with agents (MS-4019) course.

This course teaches participants how to use AI-powered agents in Microsoft 365 to improve efficiency in daily business operations.

Familiarizing yourself with Microsoft 365 apps and workflow automation concepts will be helpful. No advanced AI knowledge is required.

A basic understanding of Microsoft 365 and general business workflows is recommended.

The course costs €705, including expert-led training and hands-on learning experiences.

The course covers AI-powered process automation, workflow improvements, and intelligent agent implementation in Microsoft 365.

Yes, businesses increasingly adopt AI-driven automation, and understanding these tools can improve workplace efficiency and career prospects.

While no certification is awarded, the course equips participants with valuable automation skills for modern workplaces.

Yes, the course is available online with interactive instructor-led sessions.

The course is beginner-friendly, suitable for professionals with basic Microsoft 365 experience.

Professionals utilizing AI-powered automation tools can expect salaries between €65,000 and €110,000, depending on industry and experience.

Reviews

Feedback from our delegates.

Johan Andersson

Johan Andersson

Easy to attend over Teams and an excellent instructor gave me great value for the time I invested.

Stephen Ridgway

Readynez is the best training provider I've used for many years. Their customer service is first class, prices are very competitive and instruction excellent.

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