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Transform your Everyday Business Processes with Agents (MS-4019)

The Transform Your Everyday Business Processes with Agents (MS-4019) course explores how AI-powered agents in Microsoft 365 can streamline everyday business processes. Learn to automate workflows, enhance productivity, and improve collaboration using intelligent automation tools.

course: Transform your everyday business processes with agents (MS-4019)

Duration: 1 day

Format: Virtual or Classroom

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Overview

In this course, participants will gain hands-on experience using AI-powered agents to optimize business processes within Microsoft 365. Through real-world scenarios and practical exercises, learners will explore how automation improves task management, document handling, and workflow efficiency. This course is designed for individuals looking to enhance workplace productivity with AI-driven tools.

This course includes
  • intructor-icon Instructor-led training
  • intructor-icon Personal Learning Path
  • intructor-icon Email, chat and phone support

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Who is this course for?

Who is the Transform your everyday business processes with agents (MS-4019) course for?

This course is ideal for individuals across various industries looking to streamline and automate their business processes using AI-powered agents. It is designed for business managers, project leads, and IT individuals who manage workflows and want to integrate AI-driven automation into their operations. If you aim to improve task management, document handling, and overall efficiency within your organization, this course will equip you with practical insights and hands-on experience with Microsoft 365 automation tools.

Curriculum

What you will learn during our Transform your everyday business processes with agents (MS-4019) course.

  • This module examines how agents act as AIpowered assistants embedded within SharePoint and Microsoft Copilot Chat, providing realtime support by offering suggestions, automating processes, and helping users navigate through complex tasks.
  • What are agents?
  • Who can create and use agents?
  • Explore the benefits of using agents
  • Enhance collaboration using agents
  • Examine IT governance controls for agents
  • This module guides you through the foundational concepts and practical steps required to create, test, and manage agents in Microsoft 365 Copilot Chat and SharePoint.
  • Examine the tools used to create agents
  • Explore the components of an agent
  • Create an agent in Copilot Chat Part 1
  • Create an agent in Copilot Chat Part 2
  • Create an agent in SharePoint
  • Exercise Create instructions for agent scenarios
  • Exercise Create starter prompts for agent scenarios
  • Test and edit your agents
  • Manage your agents
  • This module explores how everyday business users can share and use agents in SharePoint and Microsoft 365 Copilot Chat.
  • Share an agent with other users
  • Share an agent in Microsoft Teams
  • Interact with agents

Preparation

How to best be prepared for our Transform your everyday business processes with agents (MS-4019) course.

  • Orange-check Basic knowledge of Microsoft 365 applications
  • Orange-check Understanding of workflow automation and business process management
  • Orange-check No prior AI experience required

Meet our instructors

Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.

Tobias Koprowski

Tobias Koprowski delivers high-quality, LIVE instructor-led IT and cybersecurity training for professionals seeking real-world expertise and certification readiness. With decades of global experience and deep knowledge in Cloud Security, GRC, and data platforms, he helps learners build practical skills and confidence.

Meet the Instructor: Tobias Koprowski

With over 20 years of global experience across IT, banking, education, cloud computing and compliance, Tobias Koprowski is one of the most multifaceted voices in the industry.

As a long-standing Microsoft Data Platform MVP, and an Authorized Instructor for Microsoft, CompTIA, CertNexus and PECB, Tobias has trained professionals across Europe, the Nordics, the US, and beyond.

His training specialties span Cloud Security, Privacy, Governance, Risk, Compliance (GRC), and Data Ethics - helping organizations build secure and regulation-ready environments.

Outside the classroom, Tobias was a regular speaker at international conferences like SQLBits, Microsoft Ignite, and SQL/Data Saturday - until he embraced a new and rewarding role: becoming a double adoptive dad.

That same passion for impact continues in his work today. He’s the founder of the SQLDay Conference in Poland and Shadowland Consulting in the UK, as well as an active STEM Ambassador, promoting tech education across industries.

If you’re taking a course with Tobias, expect practical knowledge, global perspectives, and plenty of energy (plus coffee!)

Explore upcoming Readynez courses with Tobias here:
https://www.readynez.com/en/training/courses/all/ 

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Michel Aguilera

Michel excels with a vast expertise in the fields of consulting, training and project management.

Michel excels with a vast expertise in the fields of consulting, training and project management. During his 20 year IT career he has acquired a wide range of skills, both technical and management wise.  He is a keen lover of challenges and keeps up to date with market expectations. Having a multi-cultural approach, he can even train in 5 different languages ​​with ease.

In addition to this, he is very experienced as a hands-on consultant and has worked with various integrations and migrations including Windows migrations, Datacenter consolidations, multiple solution integrations, ITSM implementations. He is also an expert on Cloud environments and in virtualization techniques as well (Operating systems and applications).

 

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FAQ

FAQs for the Transform your everyday business processes with agents (MS-4019) course.

This course teaches participants how to use AI-powered agents in Microsoft 365 to improve efficiency in daily business operations.

Familiarizing yourself with Microsoft 365 apps and workflow automation concepts will be helpful. No advanced AI knowledge is required.

A basic understanding of Microsoft 365 and general business workflows is recommended.

The course costs €705, including expert-led training and hands-on learning experiences.

The course covers AI-powered process automation, workflow improvements, and intelligent agent implementation in Microsoft 365.

Yes, businesses increasingly adopt AI-driven automation, and understanding these tools can improve workplace efficiency and career prospects.

While no certification is awarded, the course equips participants with valuable automation skills for modern workplaces.

Yes, the course is available online with interactive instructor-led sessions.

The course is beginner-friendly, suitable for professionals with basic Microsoft 365 experience.

Professionals utilizing AI-powered automation tools can expect salaries between €65,000 and €110,000, depending on industry and experience.

Reviews

Feedback from our delegates.

Johan Andersson

Johan Andersson

Easy to attend over Teams and an excellent instructor gave me great value for the time I invested.

Stephen Ridgway

Readynez is the best training provider I've used for many years. Their customer service is first class, prices are very competitive and instruction excellent.

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