Varukorg
{{item.CourseTitle}}
Pris: {{item.ItemPriceExVatFormatted}} {{item.Currency}}
Aron Mesterbasic
Candidates for this exam are support engineers who use advanced troubleshooting methods to support Microsoft Teams environments, analyze telemetry and log data, troubleshoot deployments, and tune performance.
Your course package is designed to provide maximum learning and convenience. This is included in the price of your course:
Your expert instructor will get you ready for the following exam.
You´ll have the perfect starting point for your training with these prerequisites:
Candidates should have significant experience troubleshooting unified communications solutions with hands-on expertise specific to troubleshooting Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security and compliance information, debugging, performance tuning, and monitoring
Using our engaging learning methodology using a variety of tools, we’ll cover the entire curriculum.
Troubleshoot Microsoft Teams voice issues
Troubleshoot audio and video flow issues
troubleshoot audio and video quality issues
troubleshoot call drops
investigate issues with call quality and dropped calls by using Call Quality Dashboard,network tracing tools, and logs
Troubleshoot emergency calling issues
troubleshoot dynamic emergency calling
identify issues with emergency phone number normalization rules
troubleshoot location detection failures
troubleshoot missing locations in outbound calls and missing addresses
troubleshoot dial mask issues
Troubleshoot direct routing issues
troubleshoot issues pairing the Session Border Controller (SBC) with the phone numberservice
troubleshoot dial plan issues including normalization rules
identify the root cause of direct-dialing call issues by reviewing the SBC log
troubleshoot audio conferencing issues including provisioning and configuration issues
Troubleshoot issues with Teams meetings and live events
Troubleshoot live events issues
troubleshoot meeting creation and scheduling issues
troubleshoot recording issues including policies related to recording
investigate issues sharing content and viewing reports
troubleshoot reporting issues including issues with attendance reports and moderated questions
troubleshoot attendee access and playback issues
troubleshoot and optimize networks for Teams live events
investigate issues connecting to the service and joining meetings
Troubleshoot Teams services
validate Microsoft Audio Conferencing licensing
troubleshoot dial pad issues
troubleshoot phone number provisioning issues
troubleshoot issues with the Outlook add-in for Teams
troubleshoot issues enabling and configuring audio and video devices for Teams
troubleshoot online and hybrid call queues and auto-attendant issues
troubleshoot user provisioning issues including licensing users, phone number´ assignments, and policies
troubleshoot issues with phone system features
investigate phone system set up and configuration issues
Troubleshoot Teams client issues
troubleshoot Teams client start up issues and crashes on Windows, Mac, and Linux
devices
troubleshoot Investigate causes for high memory or CPU usage
investigate network issues including network latency
analyze web traffic and review HTTP status codes by using Fiddler and other tools
troubleshoot issues installing and updating client software
troubleshoot performance issues including long times for uploading files and chats slow
to load or send
troubleshoot call set up issues
troubleshoot issues adding participants to meetings
Troubleshoot messaging issues
troubleshoot message delivery issues
troubleshoot issues attaching files and content to messages
troubleshoot chat notification issues
Troubleshoot federation issues
Troubleshoot issues interoperating with Skype for Business
investigate chat issues when interoperating with Skype for Business
troubleshoot federation issues between Teams and Skype or Skype for Business
troubleshooting Interop chat scenarios
Troubleshoot Teams federation issues
troubleshoot federation policies and domain lists
verify tenant configuration settings including allowed and blocked domain lists and type
of federation
Troubleshoot issues signing into Teams
Troubleshoot account and network issues
verify Active Directory Federation Services (AD FS) health including endpoint availability
and synchronization status
troubleshoot issues with Azure Active Directory Seamless Single Sign-On (Azure AD
Seamless SSO)
identify reasons for blocked accounts by reviewing web log data
verify user virtual private network (VPN) configuration settings including split tunneling
and client version
validate network configuration settings including firewall ports, IP ranges, and proxy
configuration issues
Troubleshoot member sign-in issues
investigate authentication issues
verify whether an applied conditional access policy prevents sign in
determine whether a user account or the device from which a user attempts to sign in is
the cause of a sign in issue
troubleshoot client sign-in issues by collecting and analyzing Teams debug logs
troubleshoot Teams Rooms System (TRS) sign-in issues by analyzing log data from
Teams Room devices
investigate points of failure in the sign-in process flow
Troubleshoot guest access issues
troubleshoot issues adding guest users to teams
troubleshoot call, message, and meeting issues for guest users by checking the guest
meeting, guest messaging, and guest calling configuration policies
audit invitations sent but not used and inactive accounts
validate configuration settings for federated message flow
review Azure sign-in logs and audit logs for the domain which hosts Teams
Troubleshoot teams and channels
Troubleshoot issues with apps
configure Teams to allow or block an app
validate app permission policies
validate app setup policies
Troubleshoot issues with public and private channels
check user permissions, team policies, and tenant policies
verify and troubleshoot channel email settings
troubleshoot tenant replication issues in teams and channels
troubleshoot deletion issues in teams and channels
Troubleshoot issues with files
Troubleshoot person-to-person (P2P) private chat files issues including issues access and
sharing issues
verify access rights for the user
troubleshoot Teams client configuration policies
troubleshoot issues provisioning users
Troubleshoot file issues for private channels
verify that the SharePoint site for the channel is accessible
verify SharePoint access permissions
confirm that the SharePoint site collection link is intact
Troubleshoot file issues for public channels
verify SharePoint access permissions
determine whether the name for a channel or team have been changed
confirm that the SharePoint site collection link is intact
troubleshoot file synchronization issues and missing files
The Virtual Classroom is an online room, where you will join your instructor and fellow classmates in real time. Everything happens live and you can interact freely, discuss, ask questions, and watch your instructor present on a whiteboard, discuss the courseware and slides, work with labs, and review.
Yes, you can sit exams from all the major Vendors like Microsoft, Cisco etc from the comfort of your home or office.
With Readynez you do any course form the comfort of your home or office. Readynez provides support and best practices for your at-home classroom and you can enjoy learning with minimal impact on your day-to-day life. Plus you'll save the cost and the environmental burden of travelling.
Well, learning is limitless, when you are motivated, but you need the right path to achieve what you want. Readynez consultants have many years of experience customizing learner paths and we can design one for you too. We are always available with help and guidance, and you can reach us on the chat or write us at info@readynez.com.