Fill-star Fill-star Fill-star Fill-star Fill-star Fill-star Fill-star Fill-star Fill-star unfill-star

(215 Reviews)

Microsoft 365 Certified Collaboration Communications Systems Engineer (MS-721)

Transform collaboration with Microsoft 365 and learn how to design, deploy and manage modern communication systems for enhanced productivity and teamwork.

course: Microsoft 365 Certified Collaboration Communications Systems Engineer (MS-721)

Duration: 4 days

Format: Virtual or Classroom

prepare-exam Prepares for Exam : Collaboration Communications Systems Engineer (MS-721)

certification-icon Prepares for Certification : Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate

ktk-icon Attend this and 60+ other Microsoft courses for FREE with Unlimited Microsoft Training


Excel in collaboration and communication systems with our specialized training course. Learn to design, implement, and manage Microsoft 365 communication solutions. From voice and video conferencing to messaging platforms, this certification course covers all aspects of collaboration systems engineering. With hands-on labs and expert-led instruction, you'll gain the skills needed to pass the MS-721 exam and become certified as a Collaboration Communications Systems Engineer. Enroll now to get certified and advance your career in collaboration engineering.

This course includes
  • intructor-iconInstructor-led training
  • intructor-iconPractice test
  • intructor-iconPre-reading
  • intructor-iconPersonal Learning Path
  • intructor-iconCertification Guarantee
  • intructor-iconEmail, chat and phone support

Top companies trust Readynez

Who is this course for?

Who is the Microsoft 365 Certified Collaboration Communications Systems Engineer (MS-721)​​ training course for?

The MS-721 exam, also known as the "Microsoft Teams Certified Engineer Associate" exam, evaluates individuals responsible for managing Microsoft Teams Phones, meetings, and various devices. The exam measures the candidate's ability to plan and configure Teams meetings, manage and troubleshoot Teams Rooms and Microsoft Surface Hub devices, configure Teams Phone System features, monitor Teams call quality, and plan identity and access management for Teams users. Candidates are expected to have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management to manage and monitor Teams Phone, meetings, and certified devices using various tools.


What you will learn during our Collaboration Communications Systems Engineer course.


How to best be prepared for our Collaboration Communications Systems Engineer course.

  • [Dictionary item: Orange-check] Fundamental understanding of Microsoft 365 services and features.
  • [Dictionary item: Orange-check] Proficiency in using collaboration and communication tools such as Microsoft Teams, Exchange Online, and SharePoint Online.
  • [Dictionary item: Orange-check] Familiarity with networking concepts, including TCP/IP, DNS, and firewalls.
  • [Dictionary item: Orange-check] Experience in configuring and managing Office 365 workloads related to collaboration and communication.
  • [Dictionary item: Orange-check] Knowledge of security and compliance requirements related to Microsoft 365 services.
  • [Dictionary item: Orange-check] Understanding of identity and access management solutions, including Azure Active Directory.
  • [Dictionary item: Orange-check] Experience in troubleshooting and resolving issues related to Microsoft 365 collaboration and communication services.
  • [Dictionary item: Orange-check] Strong problem-solving and analytical skills.
  • [Dictionary item: Orange-check] Excellent communication and collaboration skills.
  • [Dictionary item: Orange-check] Completion of relevant training or certification courses on Microsoft 365 fundamentals and collaboration technologies is recommended.

Meet our instructors

Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.


Ed Baker

Ed is a Microsoft MVP for many years and has authored several Microsoft Official Curriculum Courses for Azure, Windows Server and Windows.

He is a 25 year IT veteran with experience in the UK Police and armed forces. Ed is a former Microsoft Technical Evangelist and is an MCT Regional Lead for the UK and he currently holds the most prestigious Microsoft MVP accreditation. Ed also helps run the UK MS Cloud User Group and the annual Evolve Conference in the UK.

Ed has authored several Microsoft Official Curriculum Courses for Azure, Windows Server and Windows as well as writing courses for Opsgility and other online providers.
Ed is a regular conference speaker at events such as TechEd, Ignite, TechSummit, SpiceWorld and more.

Ed now spends his time mixed between teaching Microsoft Azure, Windows Server and Enterprise Mobility topics. In addition Ed provides consultancy services to Small and Medium Enterprises as well as direct to Microsoft UK and Microsoft Corp.


Read Less

Jens Gilges

Jens is a 20-year MCT, an Amazon Authorized Champion Instructor and a well accomplish Cloud Infrastructure Security Consultant and Penetration Tester.

Jens Gilges is a highly skilled professional with expertise in Azure, AWS, and Penetration Testing. With a remarkable 20-year tenure as a Microsoft Certified Trainer (MCT), Jens has honed his proficiency in various Microsoft technologies. Notably, he is not just a trainer but an industry leader, holding the prestigious title of AWS Champion Instructor.

Jens is dedicated to imparting his knowledge globally, delivering top-tier security and AWS training to clients across the world. His passion for these cloud platforms shines through in his engaging and informative sessions. Whether you're seeking insights into Azure's versatile capabilities, AWS's vast infrastructure, or the intricacies of Penetration Testing, Jens is your go-to expert.

With Jens at the helm, you can expect a comprehensive learning experience that combines years of expertise with a commitment to staying at the forefront of cloud technologies. Join him on a journey of continuous learning and explore the ever-evolving landscapes of Azure, AWS, and Penetration Testing.

Read Less


FAQs for the Collaboration Communications Systems Engineer course.

Certified Collaboration Communications Systems Engineer certification validates expertise in designing, implementing, and managing collaboration and communication solutions using Microsoft technologies. It covers various aspects of communication systems, including voice, video, messaging, and conferencing, preparing professionals for roles in unified communications and collaboration.

Our Certified Collaboration Communications Systems Engineer (MS-721) course prepares you to excel in collaboration and communication systems engineering roles. Prepare for the exam and gain certification as a Collaboration Communications Systems Engineer with our specialized training program. Learn to design and implement communication solutions that enhance productivity and collaboration. Join us and become a leader in communication systems engineering.

While there are no mandatory prerequisites for Certified Collaboration Communications Systems Engineer certification, candidates should have a strong understanding of Microsoft collaboration technologies and hands-on experience deploying and managing communication solutions. Familiarity with Microsoft Teams, Skype for Business, Exchange Server, and related technologies is beneficial.

The cost of the MS-721 exam is approximately €142.

The MS-721 exam covers topics such as designing and deploying Microsoft Teams, configuring Skype for Business, integrating communication solutions with Exchange Server, implementing voice and video solutions, and managing collaboration security and compliance. It assesses candidates' abilities to design and manage Microsoft collaboration and communication environments effectively.

Yes, Certified Collaboration Communications Systems Engineer certification is highly valuable for individuals pursuing careers in unified communications, collaboration, and enterprise communication systems using Microsoft technologies. It demonstrates expertise in designing, implementing, and managing Microsoft collaboration solutions, enhancing career opportunities and earning potential in the field.

The time it takes to become Certified Collaboration Communications Systems Engineer certified varies depending on individual experience, study habits, and dedication. Typically, candidates spend several weeks to a few months preparing for the exam by self-studying, attending training courses, and gaining hands-on experience with Microsoft collaboration technologies.

Yes, Microsoft offers online proctored options for the MS-721 exam, allowing candidates to take the exam remotely from their home or office. Ensure your computer meets the technical requirements for online proctoring and follow the exam registration process outlined by Microsoft for online exam delivery.

The difficulty of passing the MS-721 exam depends on individual knowledge, experience, and preparation. Candidates with a solid understanding of Microsoft collaboration technologies, hands-on experience with deployment and management, and thorough exam preparation are more likely to succeed in passing the exam.

The passing score for the MS-721 is typically around 700 out of 1000.

To maintain Certified Collaboration Communications Systems Engineer certification, you must complete required Microsoft Learning activities or exams within the certification validity period. Stay updated with the latest advancements in Microsoft collaboration technologies, participate in relevant training, and renew your certification before it expires to demonstrate ongoing expertise in collaboration and communication solutions.

Salary potential after obtaining Certified Collaboration Communications Systems Engineer certification varies based on factors such as location, industry, experience, and job role. Professionals with expertise in Microsoft collaboration technologies typically command competitive salaries, with earning potential increasing with additional experience and expertise in unified communications and collaboration.


Feedback from our Collaboration Communications Systems Engineer delegates.


Stephen Ridgway

Readynez is the best training provider I've used for many years. Their customer service is first class, prices are very competitive and instruction excellent.


Johan Andersson

Easy to attend over Teams and an excellent instructor gave me great value for the time I invested.

Why Pay More??

Go beyond one certification Achieve Complete Masterymedal-icon

Why settle for just one certification course when you can attend ALL certification courses for the price of less than one single course?

  • [Dictionary item: Orange-check] 60+ Courses for the price of less than one
  • [Dictionary item: Orange-check] LIVE Instructor-led courses
  • [Dictionary item: Orange-check] Expert Instructors at your fingertips
  • [Dictionary item: Orange-check] Money-back Guarantee
  • [Dictionary item: Orange-check] Flexible payment options

A perfect tool to help us develop the skills and competencies we need for success

it's-IT Kasper Meyer Christensen

A training solution so good that it pays for itself


Businesses leveraging Readynez Unlimited save at least 50% on their training and certifications - and many up to 80%

2.4 x

Unlimited license holders attend on average 2.4 courses per year

Get more for less with Unlimited Training



For the price of less than one course.



Just cheaper and more flexible.



The easiest, most flexible and cheapest way to get Certified.



Attend as many courses you want - no limitations!

Money Gaurantee


Refund provided if license costs surpass the value of your training.



Interact 1-on-1 with 50+ seasoned instructors.



Price: {{item.ItemPriceExVatFormatted}} {{item.Currency}}