9.20

Fill-star Fill-star Fill-star Fill-star Fill-star Fill-star Fill-star Fill-star Fill-star half-star

(108 Reviews)

Microsoft 365 Certified Administrator (MS-102)

Dive into Microsoft 365 administration essentials. Gain skills in managing identities, security, compliance, and teamwork in the cloud environment.

course: Microsoft 365 Certified Administrator (MS-102)

Duration: 5 days

Format: Virtual or Classroom

prepare-exam Prepares for Exam : Microsoft 365 Administrator (MS-102)

certification-icon Prepares for Certification : Microsoft 365 Certified: Administrator Expert

ktk-icon Attend this and 60+ other Microsoft courses for FREE with Unlimited Microsoft Training

Overview

Embark on a transformative journey with the Microsoft 365 Certified Administrator (MS-102) examination. Our comprehensive training ensures you're well-prepared to attain certification, propelling your career to new heights. Gain the certified expertise needed to navigate Microsoft 365 environments confidently. Elevate your skills with our focused training, unlocking doors to exciting career opportunities in the dynamic world of Microsoft technologies.

This course includes
  • intructor-iconInstructor-led training
  • intructor-iconPractice test
  • intructor-iconPre-reading
  • intructor-iconPersonal Learning Path
  • intructor-iconCertification Guarantee
  • intructor-iconEmail, chat and phone support


Who is this course for

Who is the Microsoft 365 Certified Administrator course for?

During this Microsoft 365 Certified Administrator (MS-102) course you will learn how to deploy and manage Microsoft 365, perform Microsoft 365 tenant-level implementation and administration of cloud and hybrid environments. Microsoft 365 administrators function as the integrating hub for all Microsoft 365 workloads. You coordinate across multiple Microsoft 365 workloads. You work with architects and other administrators responsible for workloads, infrastructure, identity, security, compliance, endpoints, and applications.

Curriculum

What you will learn during our MS-102 Certification course

  • Create a tenant
  • Implement and manage domains
  • Configure organizational settings, including security, privacy, and profile
  • Identify and respond to service health issues
  • Configure notifications in service health
  • Monitor adoption and usage
  • Create and manage users
  • Create and manage guest users
  • Create and manage contacts
  • Create and manage groups, including Microsoft 365 groups
  • Manage and monitor Microsoft 365 license allocations
  • Perform bulk user management, including PowerShell
  • Manage roles in Microsoft 365 and Azure AD
  • Manage role groups for Microsoft Defender, Microsoft Purview, and Microsoft 365 workloads
  • Manage delegation by using administrative units
  • Implement privileged identity management for Azure AD roles
  • Prepare for identity synchronization by using IdFix
  • Implement and manage directory synchronization by using Azure AD Connect cloud sync
  • Implement and manage directory synchronization by using Azure AD Connect
  • Monitor synchronization by using Azure AD Connect Health
  • Troubleshoot synchronization, including Azure AD Connect and Azure AD Connect cloud sync
  • Implement and manage authentication methods, including Windows Hello for Business, passwordless, tokens, and the Microsoft Authenticator app
  • Implement and manage selfservice password reset (SSPR)
  • Implement and manage Azure AD Password Protection
  • Implement and manage multifactor authentication (MFA)
  • Investigate and resolve authentication issues
  • Plan for identity protection
  • Implement and manage Azure AD Identity Protection
  • Plan Conditional Access policies
  • Implement and manage Conditional Access policies
  • Review and take actions to improve the Microsoft Secure Score in the Microsoft 365 Defender portal
  • Review and respond to security incidents and alerts in Microsoft 365 Defender
  • Review and respond to issues identified in security and compliance reports in Microsoft 365 Defender
  • Review and respond to threats identified in threat analytics
  • Implement policies and rules in Defender for Office 365
  • Review and respond to threats identified in Defender for Office 365, including threats and investigations
  • Create and run campaigns, such as attack simulation
  • Unblock users
  • Onboard devices to Defender for Endpoint
  • Configure Defender for Endpoint settings
  • Review and respond to endpoint vulnerabilities
  • Review and respond to risks identified in the Microsoft Defender Vulnerability Management dashboard
  • Implement and manage sensitive info types by using keywords, keyword lists, or regular expressions
  • Implement retention labels, retention label policies, and retention policies
  • Implement sensitivity labels and sensitivity label policies
  • Implement DLP for workloads
  • Implement Endpoint DLP
  • Review and respond to DLP alerts, events, and reports

Preparation

How to best be prepared for our MS-102 training

At Readynez, we provide many resources and have experienced experts in the field. That is why we are also very successful with many satisfied customers. You can therefore safely take your course with us. In order to take the MS-102 certification course, however, some prerequisites are required.

You have the perfect starting point to take this course with these prerequisites:

  • [Dictionary item: Orange-check] Basic understanding of Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams.
  • [Dictionary item: Orange-check] Familiarity with Microsoft 365 licensing and subscription models.
  • [Dictionary item: Orange-check] Knowledge of identity management concepts, including Azure Active Directory.
  • [Dictionary item: Orange-check] Experience in administering Windows Server and Active Directory Domain Services (AD DS).
  • [Dictionary item: Orange-check] Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP.
  • [Dictionary item: Orange-check] Proficiency in using PowerShell for administrative tasks in a Microsoft 365 environment.
  • [Dictionary item: Orange-check] Prior experience with Microsoft Office 365 applications and services.
  • [Dictionary item: Orange-check] Familiarity with compliance and security features in Microsoft 365, including data loss prevention (DLP) and threat protection.
  • [Dictionary item: Orange-check] Understanding of hybrid environments, including configurations involving both on-premises and cloud services.
  • [Dictionary item: Orange-check] Strong problem-solving skills and the ability to troubleshoot issues in a Microsoft 365 environment.

Meet our instructors

Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.

tiago-costa

Ed Baker

Ed is a Microsoft MVP for many years and has authored several Microsoft Official Curriculum Courses for Azure, Windows Server and Windows.

Ed has been with Readynez almost since the start 12 years ago.

He is a 25 year IT veteran with experience in the UK Police and armed forces. Ed is a former Microsoft Technical Evangelist and is an MCT Regional Lead for the UK and he currently holds the most prestigious Microsoft MVP accreditation. Ed also helps run the UK MS Cloud User Group and the annual Evolve Conference in the UK.

Ed has authored several Microsoft Official Curriculum Courses for Azure, Windows Server and Windows as well as writing courses for Opsgility and other online providers.
Ed is a regular conference speaker at events such as TechEd, Ignite, TechSummit, SpiceWorld and more.

Ed now spends his time mixed between teaching Microsoft Azure, Windows Server and Enterprise Mobility topics. In addition Ed provides consultancy services to Small and Medium Enterprises as well as direct to Microsoft UK and Microsoft Corp.

 

tiago-costa

Jens Gilges

Jens is a 20-year MCT, an Amazon Authorized Champion Instructor and a well accomplish Cloud Infrastructure Security Consultant and Penetration Tester.

Jens Gilges is a highly skilled professional with expertise in Azure, AWS, and Penetration Testing. With a remarkable 20-year tenure as a Microsoft Certified Trainer (MCT), Jens has honed his proficiency in various Microsoft technologies. Notably, he is not just a trainer but an industry leader, holding the prestigious title of AWS Champion Instructor.

Jens is dedicated to imparting his knowledge globally, delivering top-tier security and AWS training to clients across the world. His passion for these cloud platforms shines through in his engaging and informative sessions. Whether you're seeking insights into Azure's versatile capabilities, AWS's vast infrastructure, or the intricacies of Penetration Testing, Jens is your go-to expert.

With Jens at the helm, you can expect a comprehensive learning experience that combines years of expertise with a commitment to staying at the forefront of cloud technologies. Join him on a journey of continuous learning and explore the ever-evolving landscapes of Azure, AWS, and Penetration Testing.

FAQs

FAQ - Microsoft 365 Certified Administrator

Microsoft 365 Certified: Enterprise Administrator Expert certification is designed for IT professionals who have responsibilities related to evaluating, planning, migrating, deploying, and managing Microsoft 365 services within an enterprise environment. This certification is part of the Microsoft 365 Certified Expert level.

The MS-102 exam contains approximately 60 questions. Candidates are given 180 minutes to complete the exam and must achieve a passing score of 700.

The cost of the MS-102 exam is not definite. It depends on factors such as the cost of the exam course which ranges from $15-$35, the price of the exam preparation materials such as the practice tests which is around $25, and lastly, the registration cost which depends on the location - the cost of MS-102 in the US is $165

A score of 700 or greater is required to pass. The certification is complex and takes immense work. It takes time, practice, and the right focus.

The Microsoft 365 Administrator Exam has a total duration of 150 minutes, which includes approximately 30 minutes allocated for surveys and assessments. This leaves you with around 120 minutes specifically for the exam itself. Completing the exam within the allotted time frame can be somewhat challenging.

The MS-102 does not have a fixed expiration date. While the certification itself may not expire, its relevance may diminish over time as Microsoft releases newer versions of the exams to cover the latest features and technologies.

As a candidate for this exam, you have functional experience with all Microsoft 365 workloads and Microsoft Entra ID and have administered at least one of these. You should also have a working knowledge of the following:

Planning a Microsoft 365 Implementation

Setting Up Microsoft 365 Tenancy and Subscription

Managing Microsoft 365 Subscription and Tenant Health

Planning and Designing Microsoft 365 Identity Strategy

Given that it's an expert-level exam, it poses a significant challenge due to its extensive coverage of various topics and best practices. Therefore, it is suggested to have a minimum of 1-2 years of practical experience in Microsoft 365 Administration and Management before contemplating the exam registration.

Being an expert-level exam, MS-102 presents a substantial challenge due to its comprehensive coverage of diverse topics and best practices within the Microsoft 365 domain. The exam demands a robust understanding of various aspects of Microsoft 365 administration and management, making it intricate and requiring a high level of expertise.

The duration required for MS-102 exam preparation varies significantly, influenced by individual factors like prior experience, familiarity with exam content, and the time devoted to studying. Typically, a common approach involves allocating several weeks to a few months for a comprehensive preparation period.

In the United States, the annual salaries for Microsoft 365 Administrators typically fall within the range of approximately $60,000 to $120,000 or higher. This variation is influenced by factors like experience, geographic location, specific job roles, and industry dynamics, as previously mentioned.

Earning Microsoft certifications like MS-102 can significantly enhance your career prospects by validating your expertise and dedication to mastering specific technologies, providing industry recognition, and serving as a testament to your proficiency in managing critical Microsoft 365 services, making you highly sought after by employers in the IT job market.

Microsoft certification exams, including those about Microsoft 365, are administered via Pearson VUE, a global provider of testing and assessment services, allowing candidates to schedule and complete exams either at a physical testing center or through online proctoring.

To prepare for the MS-102 certification exam, adopt a systematic approach by reviewing official exam objectives, creating a realistic study plan, utilizing Microsoft's documentation and training resources, gaining hands-on experience, taking practice exams, leveraging reference books, participating in online communities, staying updated on Microsoft 365 services, practicing time management, and periodically reviewing and reinforcing learned concepts; effective preparation involves blending theoretical knowledge with practical skills, tailoring your approach to your learning style, and consistently assessing progress to make necessary adjustments in your study plan.

Obtaining a Microsoft 365 Certified Administrator (MS-102) certificate can qualify you for various roles focused on Microsoft 365 administration. Here are some job roles you may pursue:

  • Microsoft 365 Administrator: Responsible for configuring, securing, and managing Microsoft 365 services, including Exchange Online, SharePoint, and Teams.
  • Cloud Administrator: Manages cloud-based services and infrastructure, ensuring optimal performance, security, and integration with Microsoft 365.
  • Systems Administrator: Administers and maintains on-premises and cloud-based systems, including those integrated with Microsoft 365.

Pearson VUE, a global provider of testing and assessment services, is the usual administrator for Microsoft certification exams, including the MS-102 exam. Candidates have the option to select either a physical testing center or online proctoring for the exam delivery.

Reviews

Feedback from our Microsoft 365 Certified Administrator delegates

thomas-willer-img

Stephen Ridgway

Readynez is the best training provider I've used for many years. Their customer service is first class, prices are very competitive and instruction excellent.

jordan-hind-img

Johan Andersson

Easy to attend over Teams and an excellent instructor gave me great value for the time I invested.

Want multiple courses?

Go beyond one certification Achieve Complete Masterymedal-icon

Why settle for just one certification course when you can access ALL certification courses for a price of less than this single course?

Group-1798
  • [Dictionary item: Orange-check] 60+ Courses for the price of less than one
  • [Dictionary item: Orange-check] LIVE Instructor-led Microsoft courses
  • [Dictionary item: Orange-check] Most updated Microsoft curriculum
  • [Dictionary item: Orange-check] Expert Instructors at Your Fingertips
  • [Dictionary item: Orange-check] Money back Guarantee
  • [Dictionary item: Orange-check] Flexible payment options
EXPLORE READYNEZ UNLIMITED

A perfect tool to help us develop the skills and competencies we need for success

it's-IT Kasper Meyer Christensen


A training solution so good that it pays for itself

50%
MINIMUM SAVINGS

Businesses leveraging Readynez Unlimited save up to 50% on their Microsoft training

2.4 X
COURSES PER LICENSE

Unlimited license holders on average attend 2.4 course per year


Get more for less with Readynez Unlimited

Courses

60+ INSTRUCTOR-LED COURSES

for the price of less than once course.

Quality

SAME HIGH READYNEZ QUALITY

More flexibility packed with the same high quality promise

Flexible

FLEXIBLE PAYMENT OPTIONS

The easiest, most flexible and cheapest way to get Microsoft Certified.

Unlimited

UNLIMITED ACCESS

Purchase now and start your license whenever

Money Gaurantee

MONEY BACK GUARANTEE

Refund provided if license costs surpass the value of training.

Training

LIVE TRAININGS ONLY

Interact 1-on-1 with 50+ seasoned instructors.

Basket

{{item.CourseTitle}}

Price: {{item.ItemPriceExVatFormatted}} {{item.Currency}}