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The Create and Manage Segments in Dynamics 365 Customer Insights – Data (MB-7006) course teaches professionals how to segment customers effectively using AI-driven insights. Gain skills in audience targeting, data management, and personalization strategies to maximize engagement.
course: Create and manage segments in Dynamics 365 Customer Insights - Data (MB-7006)
Duration: 1 day
Format: Virtual or Classroom
Overview
This course focuses on audience segmentation within Dynamics 365 Customer Insights – Data. Participants will explore data unification, customer profiling, and advanced segmentation techniques to improve marketing campaigns and customer interactions. By leveraging AI and machine learning, businesses can create precise and impactful customer segments.
Who is this course for?
This course is designed for data analysts, CRM specialists, and marketing professionals who want to leverage AI-driven segmentation in Dynamics 365 Customer Insights. It is also ideal for business intelligence professionals and customer experience managers focused on audience targeting and data-driven marketing strategies.
Curriculum
Preparation
At Readynez, we provide many resources and have experienced experts in the field. That is why we are also very successful with many satisfied customers. You can therefore safely take your course with us.
In order to take the Create and manage segments in Dynamics 365 Customer Insights - Data (MB-7006) course, however, some prerequisites are required. You have the perfect starting point to take this course with these prerequisites:
Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.
Julian Sharp delivers high-quality, LIVE instructor-led training in Microsoft Dynamics 365 and Power Platform for professionals seeking real-world skills and certification readiness. With decades of industry experience and deep technical expertise, he helps learners master complex solutions efficiently.
Meet the Instructor: Julian Sharp
MCT | MVP | Solution Architect | Dynamics 365 & Power Platform Expert
With 20+ years of experience and over 16 years specializing in Dynamics CRM/365 and Power Platform, Julian has trained thousands of professionals and helped organizations solve real business challenges using Microsoft technologies.
A Microsoft Certified Trainer since 2007 and a Microsoft MVP, Julian brings a rare combination of deep technical knowledge and a practical, business-first mindset.
He’s not just an instructor - he’s a community leader, consultant, and solution architect trusted by enterprises across the globe.
Ready to build solutions with one of the best in the field?
Explore upcoming courses with Julian Sharp to get started.
FAQ
This course is for marketing and CRM professionals looking to improve customer segmentation using Dynamics 365 Customer Insights – Data.
Familiarize yourself with Dynamics 365 Customer Insights and segmentation strategies. Basic knowledge of data analytics will be helpful.
Participants should have experience with CRM, customer data analysis, and audience segmentation.
The course is priced at €705, including live instruction and hands-on labs.
Key topics include customer data unification, AI-driven segmentation, audience targeting, and personalization strategies.
Yes, expertise in customer segmentation enhances marketing effectiveness and customer engagement strategies.
The course builds skills but does not offer a certification.
Yes, the course is available in an interactive online format.
The course is designed for intermediate learners with marketing and data analytics experience.
Professionals specializing in customer segmentation can earn between €65,000 and €110,000 annually.
Reviews
Easy to attend over Teams and an excellent instructor gave me great value for the time I invested.
Readynez is the best training provider I've used for many years. Their customer service is first class, prices are very competitive and instruction excellent.
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