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Create agents in Microsoft Copilot Studio (PL-7008)

Master the art of creating and extending custom copilots with Microsoft Copilot Studio. This course provides developers and IT professionals with hands-on training to build tailored AI solutions, enhancing user interactions and driving productivity within the Microsoft 365 environment.

course: Create and extend custom copilots in Microsoft Copilot Studio (PL-7008)

Duration: 1 day

Format: Virtual or Classroom

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Overview

The 'Create and Extend Custom Copilots in Microsoft Copilot Studio' (PL-7008) course offers comprehensive training on developing custom copilots using Microsoft Copilot Studio. Participants will learn how to design, build, and deploy AI-driven copilots that enhance the functionality of Microsoft 365 applications. This one-day course provides practical experience in integrating advanced AI capabilities, enabling professionals to create customized solutions that meet specific business needs, improve user experience, and drive operational efficiency within their organizations.

This course includes
  • intructor-icon Instructor-led training
  • intructor-icon Personal Learning Path
  • intructor-icon Email, chat and phone support

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Who is this course for?

Who is the Create and extend custom copilots in Microsoft Copilot Studio (PL-7008) course for?

The "Create and Extend Custom Copilots in Microsoft Copilot Studio" (PL-7008) course is designed for developers, IT professionals, and technical enthusiasts who want to build and customize AI copilots within the Microsoft 365 environment. This course is ideal for those responsible for creating tailored AI solutions that enhance user interactions, automate tasks, and drive productivity. It is particularly beneficial for individuals with a background in software development, programming, or those looking to expand their skills in AI-driven customization. Whether you are experienced in Microsoft 365 or new to AI integration, this course equips you with the practical skills needed to design and deploy custom copilots that meet specific business needs.

Curriculum

What you will learn during our Create and extend custom copilots in Microsoft Copilot Studio (PL-7008) course.

  • Microsoft Copilot Studio uses topics, which are like small conversations related to a specific subject. A Microsoft Copilot Studio bot typically includes many topics. This module introduces you to the basic principles of topics such as trigger phrases and conversation paths and how to create them.
  • Introduction
  • Work with bot topics
  • Branch a topic
  • Create topics for existing support content
  • Work with system fallback topics
  • Manage topics
  • Check your knowledge
  • Summary
  • Microsoft Copilot Studio allows organizations to quickly create copilots based on business scenarios their customers and employees can easily interact with as needed. Items like topics can be easily created by subject matter experts with no coding required, to create intelligent conversation paths to help guide individuals down as they interact with the copilots. The copilot authoring functionality provided by Microsoft Copilot Studio provides a great starting point for organizations to build intelligent copilots.
  • Introduction
  • Work with entities
  • Custom entities
  • Use entities in conversations
  • Work with variables
  • Reuse variables across topics
  • Check your knowledge
  • Summary
  • Many times, you might need to leverage or integrate other technologies for your copilot to provide the experience you want. This module examines some of the methods that you can use to enhance your Microsoft Copilot Studio copilots such as leveraging Power Automate flow to add actions, and transferring conversations from a copilot to Omnichannel for Customer Service.
  • Introduction
  • Use Power Automate to add actions
  • Copilot actions
  • Transfer conversations to agents by using Omnichannel for Customer Service
  • Create topics for existing support content
  • Trigger types
  • Analyze copilot performance
  • Check your knowledge
  • Summary
  • Employees who have quick access to information make better decisions, reduce errors, and save money. Copilots create a personalized experience that simplifies how employees get information. Microsoft Copilot Studio and Dataverse for Teams create intelligent copilots to quickly respond to employee needs without building highcode solutions.
  • Introduction
  • Create your first copilot
  • Create and modify topics
  • Add inputs, variables, and conditions
  • Call an action to pull in Dataverse for Teams data
  • Publish and share your new copilot
  • Check your knowledge
  • Summary
  • This module describes how to create copilots by using Microsoft Copilot Studio. Copilot is a new feature that you can use to create copilots by using natural language. It uses the power of GPT3 to generate topics, trigger phrases, and responses for your copilot. This module also briefly covers how to use the Conversation Booster feature to improve your copilot responses.
  • Introduction
  • Prepare
  • Exercise Create custom tables
  • Exercise Build a bot in Microsoft Copilot Studio with the new AI capabilities
  • Exercise Create and manage topics
  • Exercise Set up Generative AI
  • Check your knowledge
  • Summary

Preparation

How to best be prepared for our Create and extend custom copilots in Microsoft Copilot Studio (PL-7008) course.

  • Orange-check Basic knowledge of Microsoft 365 applications and their functionalities.
  • Orange-check Familiarity with AI tools and concepts, particularly within Microsoft 365.
  • Orange-check Experience with software development or programming, especially in creating custom solutions, is beneficial.
  • Orange-check Understanding of APIs, scripting, and integration techniques will help participants fully engage with the course content.

Meet our instructors

Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.

Michel Aguilera

Michel excels with a vast expertise in the fields of consulting, training and project management.

Michel excels with a vast expertise in the fields of consulting, training and project management. During his 20 year IT career he has acquired a wide range of skills, both technical and management wise.  He is a keen lover of challenges and keeps up to date with market expectations. Having a multi-cultural approach, he can even train in 5 different languages ​​with ease.

In addition to this, he is very experienced as a hands-on consultant and has worked with various integrations and migrations including Windows migrations, Datacenter consolidations, multiple solution integrations, ITSM implementations. He is also an expert on Cloud environments and in virtualization techniques as well (Operating systems and applications).

 

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FAQ

FAQs for the Create and extend custom copilots in Microsoft Copilot Studio (PL-7008) course.

The "Create and Extend Custom Copilots in Microsoft Copilot Studio" course teaches participants how to build and customize AI copilots within Microsoft Copilot Studio. This course is designed for developers and IT professionals who want to create tailored AI solutions that enhance user experiences in Microsoft 365.

To prepare for the PL-7008 course, it’s beneficial to have a background in Microsoft 365 applications and basic programming knowledge. Familiarity with AI-driven tools, APIs, and customization techniques will help you fully engage with the course content and gain practical skills.

There are no strict prerequisites, but experience with software development, Microsoft 365, and an understanding of AI concepts will be helpful. This course is suited for developers, IT professionals, and tech enthusiasts looking to enhance their skills in building and extending custom AI solutions.

The PL-7008 course costs €705. This fee includes access to course materials, interactive sessions, and hands-on labs. While it does not offer formal certification, the course equips you with valuable skills in developing custom copilots that can significantly enhance your technical expertise.

The PL-7008 course covers topics such as designing custom copilots, integrating AI capabilities within Microsoft Copilot Studio, extending copilot functionalities, and best practices for creating tailored AI-driven solutions. Participants will learn how to develop and deploy copilots that meet specific business needs.

Yes, completing this course is highly beneficial for professionals looking to advance their careers in AI development and Microsoft 365 customization. The skills gained can help you stand out in roles that require innovative AI solutions, making you a valuable asset to your organization.

This course does not provide a formal certification but offers hands-on experience in building custom copilots with Microsoft Copilot Studio. The practical skills acquired are valuable credentials that demonstrate your expertise in AI development and customization within Microsoft 365.

Yes, the PL-7008 course is available online, providing a convenient learning environment that allows participants to engage from anywhere. The course includes live sessions, interactive exercises, and practical demonstrations to help you build and extend custom copilots effectively.

The PL-7008 course is designed to be approachable for professionals with basic programming knowledge and experience with Microsoft 365. The course structure provides clear instructions and practical examples, making it accessible even for those new to building custom AI copilots.

While the course does not directly impact salary, the skills gained can enhance your job prospects in AI development and customization roles. Mastery of creating and extending custom copilots can position you for higher-paying positions that require advanced knowledge of AI-driven solutions.

Reviews

Feedback from our delegates.

Johan Andersson

Johan Andersson

Easy to attend over Teams and an excellent instructor gave me great value for the time I invested.

Stephen Ridgway

Readynez is the best training provider I've used for many years. Their customer service is first class, prices are very competitive and instruction excellent.

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