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Your Guide to the Microsoft MB-800 Exam

  • MB-800 exam
  • Published by: André Hammer on Feb 06, 2024

Do you want to advance your career in Microsoft Dynamics 365 Business Central? The MB-800 exam is a crucial step in becoming a certified functional consultant. This guide offers all the information and resources needed to prepare for and pass the MB-800 exam successfully. Whether you're new to Dynamics 365 or aiming to improve your skills, this article will help you understand the exam process and guide you towards success.

Understanding the Scope

Understanding the scope of the MB-800 exam is important for success. The scope refers to the content and topics covered in the exam. It includes the knowledge and skills expected during the test. Professionals can focus their preparation on the essential areas by understanding the scope. This helps them use their time and resources efficiently, leading to better performance. Understanding the scope also helps individuals identify their strengths and weaknesses.

For instance, if the exam includes project management, individuals can assess their proficiency in this area and plan their studies accordingly. This targeted approach increases their chances of achieving a higher score.

Importance for Professionals

Professionals should consider taking the MB-800 exam. It offers significant career benefits, such as enhancing career opportunities, increasing earning potential, and validating expertise in Microsoft Dynamics 365 Business Central. The exam caters to the specific needs and demands of professionals by providing a comprehensive assessment of skills and knowledge relevant to the industry.

Successful completion of the MB-800 exam demonstrates an individual's capability to perform tasks, such as configuring financial management, managing sales and purchasing, and implementing common processes. Achieving certification in MB-800 can significantly contribute to professionals' career development and progression within the industry.

Understanding the MB-800 Exam Structure

Skills Measured

The MB-800 exam tests a person's skills in designing solutions, consulting with stakeholders, and managing email marketing.

These skills are important for understanding customer needs, making strategic decisions, and optimizing business operations in a professional role.

The exam includes multiple-choice questions, case studies, and review questions, all designed to evaluate practical understanding of market segments, customer insights, and omnichannel strategies.

Exam Format

The MB-800 exam has two main sections, each with a specific weightage. The first section focuses on knowledge of Dynamics 365 Marketing application, making up most of the exam content. The second section covers the practical application of the marketing features of Dynamics 365, which is also important. Candidates should understand the exam format and structure to allocate their time and effort accordingly to each section.

It's vital to be aware of the guidelines and rules, including time constraints and specific instructions for each section. Following these guidelines can help candidates navigate the exam more effectively and improve their chances of succeeding.

Passing Criteria

To pass the MB-800 exam, candidates need to achieve a minimum score of 700 out of 1000 points. The passing score is determined by a panel of subject matter experts who use statistical analysis. In addition to the passing score, candidates must adhere to the exam's policies and guidelines. These include signing a non-disclosure agreement, presenting a valid form of identification, and complying with the exam's regulations.

It is important for candidates to carefully review the exam policies and ensure that they meet all the necessary requirements. Failure to do so may result in disqualification from the exam.

Eligibility and Prerequisites for the MB-800 Exam

Audience Profile

The MB-800 exam is for professionals with a background in business applications. They often work in finance, marketing, sales, or customer service. Job titles may include business analysts, system administrators, or functional consultants.

In their daily work, they may deal with implementing and managing business applications, customer relationship management, and optimizing business processes.

These professionals face challenges like lacking data analysis tools, complex integration processes, and aligning technology with business needs.

The MB-800 exam helps them gain the knowledge and skills to tackle these challenges and succeed in their roles.

Required Experience

Applicants for the MB-800 exam need to have practical knowledge of Dynamics 365 marketing capabilities. They should be able to implement these capabilities to meet marketing requirements.

This hands-on experience is important for passing the exam. It's closely linked to the skills measured in the exam. Candidates need to show expertise in:

  1. Setting up and configuring Dynamics 365 Marketing.
  2. Creating and managing marketing content.
  3. Analysing customer insights.
  4. Implementing integrated marketing solutions.
  5. Managing marketing execution

While traditional marketing experience is helpful, individuals with relevant non-traditional experience in marketing automation or customer engagement tools can also take the exam.

This might include experience in digital marketing, campaign management, customer relationship management, or related fields.

The focus is on applying marketing concepts and tools practically within the Dynamics 365 environment, no matter the candidate's specific background or industry experience.

Preparation Tips for the Business Central MB-800 Exam

When preparing for the MB-800 exam, candidates should use a variety of study materials and resources. These include online practice tests, study guides, and instructional videos.

Practical experience and hands-on practice with using different software programs and tools related to the exam content is important for success in the MB-800 exam.

Effective study strategies include creating a study schedule and breaking down the exam content into manageable sections. Using mnemonic devices to remember key information can also be helpful.

Additionally, candidates should use flashcards, engage in group study sessions, and take frequent breaks to maintain focus and productivity while preparing for the exam.

Over to you

Get ready for the Microsoft MB-800 exam with this complete guide. You'll understand the exam structure, topics covered, and suggested study resources. Acquire the knowledge and skills required to pass the exam and achieve Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate certification.

Readynez offers a 5-day MB-800 Microsoft Dynamics 365 Business Central Functional Consultant Course and Certification Program, providing you with all the learning and support you need to successfully prepare for the exam and certification. The MB-800 Microsoft Dynamics 365 Business Central Functional Consultant course, and all our other Microsoft courses, are also included in our unique Unlimited Microsoft Training offer, where you can attend the Microsoft Dynamics 365 Business Central Functional Consultant and 60+ other Microsoft courses for just €199 per month, the most flexible and affordable way to get your Microsoft Certifications.

Please reach out to us with any questions or if you would like a chat about your opportunity with the Microsoft Dynamics 365 Business Central Functional Consultant certification and how you best achieve it. 


What is the format of the Microsoft MB-800 exam?

The format of the Microsoft MB-800 exam includes multiple-choice questions, case studies, and drag-and-drop exercises. It also includes scenario-based questions related to Microsoft Dynamics 365 Business Central.

What are the topics covered in the Microsoft MB-800 exam?

The topics covered in the Microsoft MB-800 exam include configuring and managing sales, customer engagement, and service. It also covers implementing solutions, performing data analysis, and integrating Power Platform.

What are some tips for preparing for the Microsoft MB-800 exam?

Some tips for preparing for the Microsoft MB-800 exam include:

  1. Reviewing official study materials and practice tests.
  2. Creating a study schedule with regular review sessions.
  3. Joining study groups or online forums for discussion and resource sharing.
  4. Utilizing hands-on practice with Microsoft Dynamics 365.

What is the passing score for the Microsoft MB-800 exam?

The passing score for the Microsoft MB-800 exam is 700 out of 1000.

Are there any prerequisites for taking the Microsoft MB-800 exam?

Yes, there are prerequisites. Candidates should have a fundamental understanding of finance and accounting principles, as well as experience using and configuring Dynamics 365 applications.

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