MB-800 Exam Preparation: How to become a Microsoft Certified Dynamics 365 Business Central Functional Consultant

  • Microsoft Certified Dynamics 365 Business Central Functional Consultant
  • MB-800 Exam
  • Microsoft
  • Published by: ANDRÉ HAMMER on Sep 09, 2022

Twenty years ago, when Microsoft decided to enter the Enterprise Resource Planning (ERP) space, it went through acquiring a series of software companies that were big in the ERP space. It included the likes of Navision, Great Plains, and Axapta. Those were standalone ERP systems that were acquired and eventually rolled into the umbrella of Microsoft Business Applications. They stayed there for some years, and later Microsoft came out with their current flagship offering that we now know as Microsoft Dynamics 365.

Microsoft was one of the early adopters of cloud technology. It combined the best of these acquisitions, and legacy solutions built in the cloud while gearing them toward companies who wanted to move their infrastructure to the cloud.

And today, Microsoft Dynamic 365 is one of the most dynamic ERP solutions in the marketplace. It is one of the most common ERP systems out there.

Dynamic 365 has two core ERP products:

  • Dynamics 365 Business Central - This is their solution for smaller and mid-market cap companies. It’s more of a vanilla solution for simple organizations. The companies that opt for Business Central are typically the ones who are not looking for any heavy ERP implementation and don’t have huge budgets
  • D365 Finance and Operations - This ERP solution by Microsoft is for bigger organizations and to compete with software giants in the ERP space, including SAP, Oracle, and other larger ERP vendors.

So, Dynamics 365 Finance and Operations is used by MNCs, and bigger organizations with complex operations go for this option. On the other hand, the smaller ones go for Dynamics 365 Business Central.

The biggest advantage Dynamics 365 has over its competitors is that it is more flexible. It can be configured and customized in many different ways.

Microsoft Dynamics 365 was originally built on the .NET platform which is an open architecture and thus can be integrated with many 3rd party systems. So, if you’re a company with multiple legacy systems and you’re looking for flexibility.

Making a career in Microsoft Dynamics 365

There are many ways how you can make a career with Dynamic 365 ERP. You could either work as a Functional consultant in roles such as:

  • Finance consultant
  • Supply chain management consultant
  • Manufacturing and production consultant
  • HR & Payroll consultant

Or you could work as a technical consultant as a:

  • Developer / Reporting consultant (requires programming skills)
  • Infrastructure Administrator (requires server management and administration skills)

Or you could work as a Solution Architect, pre-sales, project manager, etc. One such role-based certification is that of MB-800 for Functional consultants.

Who are Functional consultants - Role & Responsibilities

A Functional consultant leverages Dynamics 365 Business Central and the Microsoft Power platform to anticipate, plan and help others to configure Microsoft's cloud tools to meet their needs.

As a Dynamics 365 Business Central Consultant you have to play a key role in the planning, designing, implementation, training, and ongoing support related to Microsoft Dynamics 365 Business Central. You are expected to work with clients to determine and comprehend the current and future requirements of the businesses using it. Your expertise in Microsoft Dynamics 365 Business Central product features and add-on-s play a critical role during the identification process to present improvement opportunities for the businesses using it.

One of your main roles as a functional consultant is to understand the processes of the business, such as finance, budgeting, inventory, distribution, sales, and order processing. You also have to have the ability to document and define these processes.

To make it big in the role of Business Central Functional consultant, you need to have a practical understanding of how to meet business requirements with Microsoft Business Central. This in turn requires you to have a solid understanding of processes including financial management, sales, purchasing, and inventory.

Don’t worry, you don’t need to know them all, but you are expected to have strong expertise in one or more feature sets of Business Central.

A good functional consultant understands the role of Business Central in the Microsoft 365 and Dynamics 365 suites.:

Depending on the nature and size of the organization hiring for the functional consultant role, your requirements can be anything on the lines of:

  • Background in a Microsoft Dynamics ERP support or consultant role
  • Set up Microsoft Dynamics NAV/BC ERP as per the business needs
  • Use ERP implementation standards documentation and instruments
  • Translate data from a legacy system into Microsoft Dynamics ERP
  • Product training
  • Post-implementation software support
  • Sales support in the form of demonstrations, defining the scope of the software and estimating the costs and timeframes.
  • Resolving functional support issues related to the Microsoft Dynamics Business Central application in the form of Financial Core, Distribution, Manufacturing, Project, and Reporting.
  • Project Management

They are responsible for the set-up of Microsoft Dynamics 365 Business Central, including configuring the core functionality and modules. They are also responsible for migrating data to Business Central. They configure Business Central while collaborating with the team who handles implementation to deliver business intelligence related to management and user-friendliness. They can configure role centers including adapting insights, cues, action tiles, reports, and charts and expand Business Central with the help of different Microsoft Power Platform components.

This might sound a lot but that’s the whole point why companies like Microsoft offer Certifications to help those who are interested to prepare themselves for specialized roles such as Microsoft Dynamics 365 Business Central Functional Consultant.

The MB-800 exam

Microsoft certification program has evolved over the years from focus on product-based certifications to role-based certifications. These certifications were created to help the candidates develop the necessary skills and specialized knowledge to excel in an increasingly complex cloud role. Preparing for the MB-800 exam helps you gain the knowledge and experience to become a successful Business Central Functional Consultant.

This is the only exam related to Business Central. As the name indicates, it is only related to the functional and configuration side of the role, and not to the development and technical aspects.

This exam is targeted at Consultants, Senior Consultants, and NAV Consultants with limited Business Central SaaS implementation experience. It helps you earn the specialization in finance, trade & inventory, and administration & configuration.

Professionals who go for this certification are either working with Microsoft Dynamics 365 implementation companies or their organization is using Dynamics 365 Business Central as their ERP system. Or, they can work in sales at Dynamics 365 implementation companies.

It’s an associate-level exam. This exam is geared towards candidates who are interested in taking on the role of a functional consultant who implements the core set-up of Microsoft Dynamics 365 for small and mid-level enterprises.

Mb-800 exam questions format:

  • Multiple-choice questions: Of course, there will be multiple choice questions, followed by
  • Build-list questions types in which you’re supposed to sort the item into a logical format. They are used to know your knowledge about processes in which you have to perform tasks in a certain sequence.
  • Drag and drop questions to match the following format.
  • Case study questions: scenario-based exam where you will be given scenarios and there will be questions given thereafter.

Mb-800 exam weightage

  • Set up Business Central (20-25%)
  • Configure financials (30-35%)
  • Configure sales and purchasing (15-20%)
  • Perform Business Central operations (25-30%)

The fee for the MB-800 exam is $1165. You have to answer 40-60 questions and be right with at least 70% of them to be able to clear the exam, as the passing marks are 700/1000.

This exam can be scheduled online or you can go to a Pearson Vue examination center to take the exam. Or take the exam from home in a proctored set-up.

How to prepare for the MB-800 exam

  • Make a Study Plan: As someone new to the role and MB-800 exam, the biggest mistake that one can make is studying without a strategy. When you don’t have a plan, a clear curriculum & scope, it will be easy for you to get pulled into a dozen of directions. Furthermore, you need access to the most current study materials. Track your learning and how it leads you to pass not only the certification but also help you in carrying out your role when you get the job as a Functional consultant.
  • Practice, practice, practice: Attempt as many practice exams as you can, especially after you’re done with the theory. The sample MB-800 practice exams can be taken online at the same restrictive time first to mimic the real exam pressure. After taking these sample exams a couple of times, you will know exactly the areas you need to improve.
  • Appear in the exam with Hands-on experience: When preparing for the MB-800 exam, make sure you have hands-on experience with the Business Central that falls within the scope. Make sure you dig into Microsoft’s GitHub repository for MB-800 preparation.

Importance of the MB-800 Certification

The MB-800 certification like any other certification doesn’t guarantee you a job, or a salary hike. A better way to look at it is as an instrument to bridge your knowledge gap. Many cloud professionals who are already working as Functional consultants take the MB-800 exam to evaluate their expertise in Dynamics 365 Business Central.

It’s because Business Central is quite vast and as part of the role, a functional consultant might be using only 30% of the features while there might be another 70% which isn’t part of his or her scope. And these unexplored applications and features silently slide into their blind spot. So, while their current role doesn’t demand them to use this feature, it doesn’t mean that their future roles, or maybe future jobs will not need these functionalities.

So, preparing for certifications like MB-800 is a great tool if you’re learning in your current job has hit the plateau and you don’t know how to take your career to the next level. Enrolling in such certifications commits you to learn the technology more thoroughly, something which can be difficult when you have a full-time job.

MB-800 Exam Preparation

While self-learning is one of the most common ways to prepare for this exam, your success with this form of learning depends purely on the time you have, self-discipline, and access to learning materials. One of the biggest problems with self-learning is that there is an ocean of information available on the Internet and it can be challenging for a candidate to know if it’s current. Candidates who take the self-learning route make the mistake of only referring to Microsoft's learning material. While Microsoft has done a great job providing the interested candidates with the necessary learning material to clear the exam, it misses some key pieces of training. For example - the current MB-800 content misses key learning paths to understanding native workflows.

Need close coaching and mentoring to clear the MB-800 exam? Enter Readynez

At Readynez, our goal is to teach our delegates about Dynamics 365 Business Central. We tell you about the exam requirements and give you a feel by offering you many sample exams to attempt.

We have a strategically designed learning program to help you clear the Microsoft Dynamics 365 Business Central Functional Consultant (Mb-800) exam. It’s not a series of recorded videos with obsolete content and test papers.

In our instructor-led training, you'll learn from experts about the core capabilities of Business Central, so that you feel fully prepared for the MB-800 exam. You'll learn how to create and configure new companies, manage security and set up core Business Central app functionalities. Our unique teaching methodology is designed to engage students with a problem-centric, case-based approach.

If you have any queries related to this article or Mb-800 exam preparation, please feel free to get in touch with us here.

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