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How to Become a Microsoft 365 Admin

  • How do I become an admin on Microsoft 365?
  • Published by: André Hammer on Feb 06, 2024

Are you interested in becoming a Microsoft 365 admin but not sure where to start? Businesses rely on Microsoft 365 for their operations, so skilled admins are in demand. We'll guide you through the steps to become proficient. From understanding the role and responsibilities to gaining technical skills, we've got you covered. Whether you're new to IT or looking to advance your career, this article will set you on the path to success.

Explore the Fundamentals of Microsoft 365

Uunderstand the Core Features of Office 365 and Microsoft 365

Office 365 websiteOffice 365 and Microsoft 365 have many useful features for productivity and collaboration. They include cloud-based email, file storage, and sharing, and access to programs like Word, Excel, and PowerPoint.

The cloud-based services make it easy for team members to access files and applications from anywhere, promoting teamwork. They also have strong security features to safeguard data and meet industry regulations.

Microsoft 365 offers extra security and device management features, along with Windows 10 and Enterprise Mobility + Security components. These are helpful for organizations with complex security and compliance requirements.

Familiarise with the Admin Center Interface

Admin Center websiteThe Admin Center Interface in Microsoft 365 has main components:

  • Dashboard
  • Users
  • Groups
  • Domains
  • Billing
  • Support

Users can navigate through different dashboard views by accessing settings and selecting the desired view. It's important for individuals seeking an administrative role to familiarize themselves with managing user accounts, creating and managing groups, assigning roles, managing domains, and accessing billing and support options in the Admin Center Interface.

Learn About Different Admin Roles and Permissions

Admin roles and permissions in Microsoft 365 come in different forms. These include global admin, SharePoint admin, Exchange admin, and more. Each role has specific responsibilities and access levels. This allows organisations to assign tasks and access based on their needs.

For instance, a global admin has complete control over the entire Microsoft 365 environment. On the other hand, a SharePoint admin focuses on managing the SharePoint site collection and subsites. These varied roles and permissions are important for maintaining the security and management of an organisation's Microsoft 365 environment.

They enable organisations to ensure that the right people have the right level of access to the right resources. This is essential for protecting sensitive data and ensuring the smooth functioning of day-to-day operations. Additionally, these roles and permissions help in delegating tasks more effectively and prevent unnecessary access to critical resources within the organisation's Microsoft 365 environment.

Get Started with Admin Center

Set Up Your Admin Account

Setting up an admin account in the Admin Center requires completing a few steps.

First, provide accurate personal information and choose a strong password.

Next, get familiar with different admin roles and permissions to assign access levels. Also, learn to navigate the dashboard for effective account management. Locate and use tools like user management, security settings, and reporting functions for smooth operation.

Navigate Through Dashboard Views

To navigate through dashboard views in the Admin Center interface of Microsoft 365, users can easily access various options and features. This is done by using the navigation menu on the left-hand side of the screen.

The menu provides quick access to different sections, allowing for seamless movement between different dashboard views. Once in the dashboard view, users can find key features and options such as user management, reporting, and security settings.

These features enable admins to efficiently oversee and manage various aspects of their organization's Microsoft 365 environment. Additionally, users have the capability to customize and personalize their dashboard views by rearranging and prioritizing the different components based on their specific preferences and most frequently accessed tools.

This level of customization ensures that users have quick access to the most relevant information, ultimately streamlining their administrative tasks within the Microsoft 365 environment.


Becoming a Microsoft 365 admin requires understanding Microsoft Office apps, cloud-based tech, and security. You can gain skills through training, certifications, and on-the-job experience. Knowing IT admin and collaboration tools helps too. Stay updated with Microsoft 365, network with professionals for career growth.

Readynez offers a 5-day Microsoft 365 Certified Administrator Course and Certification Program, providing you with all the learning and support you need to successfully prepare for the exam and certification. The Microsoft 365 Certified Administrator course, and all our other Microsoft courses, are also included in our unique Unlimited Microsoft Training offer, where you can attend the Microsoft 365 Certified Administrator and 60+ other Microsoft courses for just €199 per month, the most flexible and affordable way to get your Microsoft Certifications.

Please reach out to us with any questions or if you would like a chat about your opportunity with the Microsoft 365 Certified Administrator certification and how you best achieve it. 


What are the qualifications required to become a Microsoft 365 Admin?

The qualifications required to become a Microsoft 365 Admin typically include experience with Microsoft 365, strong technical skills in networking and security, and knowledge of Microsoft Azure. An example would be having a certification like Microsoft Certified: Modern Desktop Administrator Associate.

What are the steps to become a Microsoft 365 Admin?

To become a Microsoft 365 Admin, learn the required skills by enrolling in Microsoft's certification program, gain practical experience through internships or volunteer work, and then apply for Microsoft 365 Admin positions.

What kind of experience is necessary to become a Microsoft 365 Admin?

You will need experience with managing user accounts, configuring security and compliance features, and supporting modern workplace environments. Examples include working with Windows Server, Active Directory, and Exchange Server.

Are there any certifications or training programs necessary to become a Microsoft 365 Admin?

Yes, there are certifications available for Microsoft 365 Admins, such as Microsoft 365 Certified: Modern Desktop Administrator Associate and Microsoft 365 Certified: Security Administrator Associate. Additionally, training programs like the Microsoft 365 Fundamentals course can help prepare individuals for this role.

What are the specific responsibilities of a Microsoft 365 Admin?

The specific responsibilities of a Microsoft 365 admin include managing user accounts, setting up and managing security and compliance settings, deploying and managing applications, and monitoring system health. Examples include creating and deleting user accounts, setting up multi-factor authentication, deploying SharePoint sites, and running system health checks.

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