Ace Your Microsoft MB-820 Exam with Confidence

  • MB-820 exam
  • Published by: André Hammer on Feb 06, 2024

Are you ready to take your career to the next level with Microsoft MB-820 certification?

With proper preparation, you can enter the exam room with confidence and emerge victorious.

This article will equip you with the tools and tips you need to succeed.

Whether you are a seasoned professional or just starting out, mastering this exam will open doors and set you on the path to success.

It's time to ace your Microsoft MB-820 exam with confidence.

Understanding the MB-820 Exam Structure

Overview of Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a business management solution for small and medium-sized enterprises. It includes financial management, supply chain management, customer relationship management, and project management. The software streamlines and integrates business processes, automating financial transactions, optimizing inventory levels, and improving customer service.

It also supports multi-currency and multi-language, real-time business intelligence, and seamless integration with other Microsoft applications.

Skills Measured in the MB-820 Exam

The MB-820 exam measures skills and knowledge related to Microsoft Dynamics 365 Business Central. It includes essential concepts, processes, functionalities, and the ability to implement and administer solutions.

Proficiency in AL objects, queries, development tools, and UI experience customization is crucial for success. It shows the ability to design, develop, and customize business solutions in Dynamics 365 Business Central.

Candidates can prepare for the exam by familiarizing with the official exam guide and using resources like Microsoft Learn, documentation, and practical experience. Building a study plan with practice tests, scenario-based exercises, and collaboration with peers can help build necessary skills and confidence for the exam.

Types of Questions to Expect

Candidates taking the MB-820 exam can expect a variety of question types. These include multiple-choice, short answer, and scenario-based questions.

To prepare, candidates can review past exam papers. This helps them become familiar with the questions and the level of detail and critical thinking required.

Candidates can also use study materials and resources with sample questions and practice tests. This helps them improve their skills in answering different question types effectively.

During the exam, candidates should carefully read and understand each question. They should identify key terms and requirements before organizing their thoughts to respond.

Time management is crucial in the exam. Therefore, candidates should practice answering questions within a specific time frame to cover all aspects of the exam.

By using these preparation and answering strategies, candidates can improve their chances of success in the MB-820 exam.

The Importance of Exam Environment Familiarity

It's important to be familiar with the exam environment for the MB-820 test. This helps candidates navigate the exam interface easily, saving time and reducing stress during the test. Being familiar with the environment can also help improve performance in the Microsoft Dynamics 365 Business Central exam by allowing candidates to focus on answering questions rather than struggling with the exam platform.

Additionally, knowing the exam environment beforehand can lead to potential advantages such as improved time management, increased confidence, and reduced anxiety levels. Candidates are encouraged to explore and familiarize themselves with the exam environment in order to optimize their performance on the MB-820 test.

Essential Knowledge for Business Central Extension Development

Mastering AL Objects for MB-820 Success

A strong grasp of AL objects is important for success in the MB-820 exam. Understanding AL objects, such as methods, triggers, and events, is necessary for efficient programming in Microsoft Dynamics 365 Business Central.

Mastering AL objects not only contributes to a better understanding of application architecture but also enables the creation of more complex customizations. This knowledge enhances an individual's performance during the exam as it allows them to navigate and manipulate AL code with ease.

By familiarizing themselves with AL objects, individuals gain the ability to modify and extend standard Business Central functionalities, a skill highly valued in the exam. Moreover, a thorough understanding of AL objects equips individuals with the expertise required to create new features and modify existing ones, showcasing their capability and knowledge in the Dynamics 365 environment.


Tables in Microsoft Dynamics 365 Business Central store all the data used by the system. They help users organize information efficiently with rows and columns.

For example, in the MB-820 exam, tables are used to manage customer, vendor, and item records. Sales and purchase transaction data is stored in separate tables, along with master tables for currency and unit of measure.

In Microsoft Dynamics 365 Business Central, tables can be broadly categorized into three types: Main tables, Lookup tables, and Extension tables. Main tables hold primary business logic information, Lookup tables define codes or descriptive data, and Extension tables add extra fields to existing tables without modifying them or creating new ones.


Microsoft Dynamics 365 Business Central has pages that help users interact with data and functions. These pages make navigating the system easier by grouping related information and tasks. In the MB-820 exam, candidates can expect questions about page development, customization, and optimization. To prepare, focus on understanding page types, structure, customization options, and best practices for designing user-friendly pages.

It's important to grasp page development principles and apply themin real-world scenarios for success in the exam.


The MB-820 exam may include different types of reports. These include basic reports, interactive reports, and matrix reports.

To succeed in the MB-820 exam, candidates need to be familiar with using various types of reports. It's important to understand how to interpret and analyse report data in the exam environment.

Reports are important in Business Central Extension Development. They provide valuable insights and information for making informed business decisions. Effectively working with reports in this field is essential for professionals.


Xmlport is a useful feature in Microsoft Dynamics 365 Business Central. It's used for importing and exporting data as XML files. For the MB-820 exam, candidates can improve their development skills by using Xmlport to transfer various data sets, like customer and product information, into Business Central. This includes using components like fields, data items, and segments. These components are important for exam success.

Candidates can understand how Xmlport manages data exchange in a real-world business scenario by focusing on these key components. They can practise creating and customising Xmlports to transfer data between systems. This will prepare them for using these skills in a professional setting.


Codeunits in Microsoft Dynamics 365 Business Central play an important role in managing business logic. They handle tasks like processing documents, managing transactions, and performing calculations.

In extension development for Business Central, Codeunits are used to add new features and customizations to the system. This allows developers to extend the platform's functionality without changing the base code, making upgrades and maintenance seamless.

Best practices for working with Codeunits include using a modular approach, employing interfaces for easier maintenance, and thoroughly documenting the Codeunits' functionality. Developers should also focus on creating well-structured and reusable Codeunits to maintain code quality.

Following these best practices enables developers to efficiently work with Codeunits in Business Central and improve the system's overall functionality.

Understanding Queries and Their Role in the MB-820 Exam

A good understanding of queries is important for success in the MB-820 Exam. Queries are used to test candidates' ability to find and analyse data from different sources. It helps them to present the data clearly and in a way that can be acted upon. Knowing how to use queries helps candidates to find the information they need quickly during the exam.

For example, they might need to write a query to get specific data from a database, or choose the best query to answer a question. Having a strong grasp of queries can really improve a candidate's chances of doing well in the MB-820 Exam. It shows that they can work with complex data and draw useful insights from it, proving that they are ready for real-world data analysis.

Development Tools and their Application in MB-820

In MB-820, using development tools like integrated development environments (IDEs), version control systems, and debugging and testing tools is common.

These tools help students write, test, and debug their code, manage changes, and collaborate with other developers.

By using these tools, students can efficiently write and organize their code, track changes to their projects, and find and fix errors, which can greatly contribute to success in the exam.

To make the most of development tools in MB-820, students can use techniques such as proper documentation, efficient code refactoring, and regular testing.

These practices ensure that their code meets the specified requirements and performs as expected, helping students apply development tools effectively, work more productively, and achieve better results in the exam.

UI Experience Customisation Techniques

Microsoft Dynamics 365 Business Central offers various techniques for customising the UI experience. These include:

  1. Personalising the user interface with custom themes.
  2. Adjusting page layouts.
  3. Creating custom fields and tables to tailor the user experience.

Customising the UI experience can help users streamline workflows, boost productivity, and access specific data for informed decisions. To master these techniques for the MB-820 exam, you can use online training modules, official Microsoft documentation, and user forums for sharing best practices and troubleshooting issues.

Revise Business Central Environment Permissions

Entitlement and its Impact on Business Central

Entitlement can impact how Business Central works. It can lead to disruptions and lower productivity. Improper entitlements can give unauthorized access to sensitive data, risking the system's security. This can lead to financial losses, damaged reputation, and loss of trust. To manage entitlements effectively, businesses should ensure only authorized users have access to resources. Regular audits can help identify and fix any gaps or vulnerabilities.

This helps maximize productivity and protect sensitive data, meeting industry regulations.

Permission Set Configurations

Permission sets in Microsoft Dynamics 365 Business Central involve:

  • Defining permission sets for specific user roles.
  • Assigning permissions based on job duties and responsibilities.
  • Creating custom permission sets for unique user needs.

This approach allows for flexible and tailored management of user access and permissions within the system.

Businesses can optimise by categorising users based on their needs and assigning appropriate permission sets. For instance, accounting staff may need access to financial modules, while sales representatives may require permissions for managing customer data.

A clear and customised approach to permission sets can enhance data security, reduce user error, and improve system efficiency.

Optimise Your Onboarding Techniques for MB-820

Effective Strategies for Onboarding New Users to Microsoft Dynamics 365

There are effective strategies for onboarding new users to Microsoft Dynamics 365. These involve:

  • Providing comprehensive training materials
  • Interactive tutorials
  • On-demand resources for a seamless transition

Tailoring the onboarding process to individual learning styles is important. This ensures that new users acquire the essential knowledge and skills to effectively navigate the platform. This may include:

  • Offering hands-on practice exercises
  • Real-life scenarios
  • Access to experienced mentors for guidance

Embedding user-friendly interfaces and intuitive functionalities within the platform itself can also help streamline the onboarding process and enhance user adoption.

Ultimately, successful onboarding of new users to Microsoft Dynamics 365 hinges on:

  • Clear and concise documentation
  • Ongoing support
  • A user-centric approach to training.

Development Standards Best Practices

Adhering to development standards and best practices in Microsoft Dynamics 365 Business Central is important. This structured approach involves following key principles such as consistent coding conventions, using version control systems, and modular development methodologies.

These practices help achieve improved code quality, maintainability, and scalability. They also streamline the development process, reduce errors, and enhance overall extension quality, contributing to MB-820 success.

On the other hand, ignoring these standards can lead to fragmented code, decreased readability, and higher susceptibility to bugs and technical debt. This poses a risk to the stability and performance of extensions in Microsoft Dynamics 365 Business Central.

Therefore, strict adherence to development standards and best practices is vital for efficient and effective extension development, ensuring the long-term success of the MB-820 exam.

Develop a Robust Study Plan for the MB-820 Exam

Critical Areas to Focus On

Individuals preparing for the MB-820 exam need to focus on key areas, including understanding marketing concepts, improving analytical skills, and staying updated with industry trends.

Creating a study plan involves setting clear goals, allocating time for different topics, and using various resources like textbooks, online materials, and practice tests.

Regular revision is important to reinforce learning, identify weak areas, and build confidence. Taking mock exams helps simulate test conditions and evaluate preparedness, improving chances of success.

Scheduling Regular Revision Sessions

It’s important to schedule regular revision sessions for the MB-820 exam. You can do this by creating a study plan that includes dedicated time for revision. Set specific days and times each week to review class material, practice sample questions, and identify areas for improvement.

Use mnemonic devices and memory aids to recall key concepts. Create flashcards, have group study sessions, and use online resources to master the material. Practice tests and mock exams can help identify areas needing more attention, letting you focus your revision accordingly.

Proper planning and regular revision sessions will improve information retention and boost confidence during the exam. Scheduling regular revision sessions is a key part of successfully preparing for the MB-820 exam and earning a passing grade.

Over to you

Get ready to succeed in the Microsoft MB-820 exam by feeling confident. Learn about the exam format and content. Use study guides and practice tests. Seek help from instructors or online communities. With good preparation, you can pass the exam and get your certification.

Readynez offers a 5-day MB-820 Microsoft Dynamics 365 Business Central Developer Course and Certification Program, providing you with all the learning and support you need to successfully prepare for the exam and certification. The MB-820 Microsoft Dynamics 365 Business Central Developer course, and all our other Microsoft courses, are also included in our unique Unlimited Microsoft Training offer, where you can attend the Microsoft Dynamics 365 Business Central Developer and 60+ other Microsoft courses for just €199 per month, the most flexible and affordable way to get your Microsoft Certifications.

Please reach out to us with any questions or if you would like a chat about your opportunity with the Microsoft Dynamics 365 Business Central Developer certification and how you best achieve it. 


What is the format of the Microsoft MB-820 exam?

The Microsoft MB-820 exam is a multiple-choice exam. It includes case studies, drag-and-drop, and other interactive question types.

What are the prerequisites for taking the Microsoft MB-820 exam?

Prior experience in Dynamics 365 for Marketing and knowledge of marketing automation principles are recommended. Experience with Power Platform applications and integration with commonly used apps such as Dynamics 365 and Microsoft 365 is also beneficial.

What topics are covered in the Microsoft MB-820 exam?

The Microsoft MB-820 exam covers topics related to developing solutions for Microsoft Teams and specialized knowledge in Microsoft Azure. This includes areas such as integrating Microsoft Teams with other services, implementing security and compliance, and managing and troubleshooting the Teams environment.

What resources are available to help prepare for the Microsoft MB-820 exam?

There are various resources available to help prepare for the Microsoft MB-820 exam, including official study guides, practice tests, virtual training, and online forums for discussing with other exam takers. Additionally, Microsoft offers instructor-led training courses for a more comprehensive preparation.

What is the passing score for the Microsoft MB-820 exam?

The passing score for the Microsoft MB-820 exam is 700 out of 1000.

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