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Aron Mesterbasic
This ITIL 4 Foundation training course provides IT managers and practitioners with a practical understanding of the key concepts, principles, dimensions and practices that enables successful IT Service Management provision. It also prepares delegates for the ITIL4 Foundation Course Examination. The course is based on the ITIL® 4 service value system. The ITIL 4 Foundation course on this page is offered by Fox IT SM Limited, ATO of AXELOS Limited. ITIL 4 Foundation is a registered trade mark of AXELOS Limited. All rights reserved.
Your course package is designed to provide maximum learning and convenience. This is included in the price of your course:
Your expert instructor will get you ready for the following exam and certification, which are included in your course package.
Our course participants come from varied backgrounds and have different attributes.
There are no specific prerequisites for this course, but to ensure that you have the best possible chances of benefitting from the course, we are available for you to discuss your goals and general expectations to your learning and results.
Using our engaging learning methodology including a variety of tools, we’ll cover the entire curriculum.
Service Management concepts
- Service & Product
- Outputs & Outcomes
- Value, Cost, Risk
4 Dimensions
- Organizations & People
- Value streams & Processes
- Technology & Information
- Partners & Suppliers
Service Value System
- 7 guiding principles
- Governance (Evaluate, Direct, Monitor)
- Service Value Chain (Plan, Improve, Engage, Design/Transition, Obtain/Build, Deliver/Support)
Management Practices
- General
- Service
- Technical
Continual Improvement
The Virtual Classroom is an online room, where you will join your instructor and fellow classmates in real time. Everything happens live and you can interact freely, discuss, ask questions, and watch your instructor present on a whiteboard, discuss the courseware and slides, work with labs, and review.
Yes, you can sit exams from all the major Vendors like Microsoft, Cisco etc from the comfort of your home or office.
With Readynez you do any course form the comfort of your home or office. Readynez provides support and best practices for your at-home classroom and you can enjoy learning with minimal impact on your day-to-day life. Plus you'll save the cost and the environmental burden of travelling.
Well, learning is limitless, when you are motivated, but you need the right path to achieve what you want. Readynez consultants have many years of experience customizing learner paths and we can design one for you too. We are always available with help and guidance, and you can reach us on the chat or write us at info@readynez.com.