Certified Microsoft Dynamics 365 Finance and Operations Fundamentals badge achieved after attending the MB-920 Course and Exam
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Microsoft Dynamics 365 Fundamentals (ERP) (MB-920)

Start your journey to master Dynamics 365 with the MB-920 course and exam. Learn how this ERP solution streamlines financial and operational processes.

course: Microsoft Dynamics 365 Fundamentals (ERP) (MB-920)

Duration: 1 day

Format: Virtual or Classroom

prepare-exam Prepares for Exam: Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP) MB-920

certification-icon Prepares for Certification: Microsoft Certified: Dynamics 365 Fundamentals Finance and Operations Apps (ERP)

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Overview

Master Dynamics 365 with our specialized training course. Dive deep into the functionalities of Dynamics 365 applications tailored for finance and operations. With hands-on labs and real-world scenarios, you'll gain the skills needed to pass the MB-920 exam and become certified in Dynamics 365 Fundamentals Finance and Operations Apps. Enroll now and advance your career in finance and operations management with our comprehensive Dynamics 365 training and certification course.

This course includes
  • intructor-icon Instructor-led training
  • intructor-icon Practice test
  • intructor-icon Pre-reading
  • intructor-icon Personal Learning Path
  • intructor-icon Certification Guarantee
  • intructor-icon Email, chat and phone support

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Who is this course for?

Who is Microsoft Dynamics 365 Fundamentals (ERP) (MB-920) training course for?

The Microsoft Dynamics 365 Fundamentals (ERP) (MB-920) certification is for financial professionals and accountants interested in learning about the capabilities of Microsoft Dynamics 365 finance and operations apps. The certification covers various topics, including core finance and operations functionality, supply chain management functionality, and manufacturing functionality, as well as integration with other Microsoft products.

Curriculum

What you will learn during our Microsoft Dynamics 365 Fundamentals (ERP) (MB-920) course.

  • Describe manufacturing types including Discrete, Lean, and Process manufacturing
  • Describe production control elements including bills of materials (BOMs), formulas, Kanban’s, resources, and routing
  • Describe product master records and product variants
  • Describe costing methods including standard costing, weighted averages, lastinfirstout (LIFO), and firstinfirstout (FIFO)
  • Describe use cases for Warehouse Management System (WMS)
  • Describe purchase orders, item arrival journals, and crossdocking
  • Describe inventory reservations, picking and packing, replenishment, and shipments
  • Describe inventory counting and inventory onhand concepts
  • Describe quality management capabilities
  • Describe warehouse configuration options including layout, stocking limits, and location profiles
  • Describe manufacturing strategies including make to order (MTO), make to stock (MTS), and configure to order (CTO)
  • Describe item tracking and tracing processes
  • Describe tools that can be used to manage shop floors
  • Describe enterprise asset management concepts
  • Describe the work order lifecycle including work order scheduling, preventative work orders, corrective work orders, and inspections
  • Describe vendor warranty agreements including full and partial agreements
  • Describe use cases for legal entities
  • Describe how Dynamics 365 Finance handles regional tax reporting requirements
  • Describe cost accounting concepts
  • Describe charts of accounts including main accounts, balance sheets, and income statements
  • Describe financial dimensions and dimension set concepts
  • Describe periodic financial processes
  • Describe core accounts payable components including vendors, purchase orders, and vendor invoices
  • Describe vendor payments and settlements including threeway matching concepts
  • Describe core accounts receivable components including customers, customer invoices, and free text invoices
  • Describe credit and collection processes
  • Describe cash and bank management concepts
  • Describe expense management including cash advances and mobile workspaces
  • Describe fixed asset management, and fixed asset creation, acquisition, and depreciation
  • Describe budgeting capabilities
  • Describe retail channels including call centers, Cloud PointOfSale (CPOS), and Modern PointOfSale (MPOS)
  • Describe channel management concepts
  • Describe Distributed Order Management (DOM)
  • Describe product assortments
  • Describe customer loyalty concepts
  • Describe how Dynamics 365 Commerce uses Dynamics 365 Customer Insights to create
  • Personalized customer experiences and provide product recommendations
  • Describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail data management
  • Describe how Dynamics 365 Fraud Protection evaluates purchase transaction to reduce fraud losses and increase bank acceptance rates
  • Describe how Dynamics 365 Fraud Protection prevents unauthorized account creation, account takeovers, and fraudulent account access
  • Describe how Dynamics 365 Fraud Protection prevents loss related to fraudulent returns and discounts, identifying the risk of loss to a business, and identifying anomalies in merchandise discounting and returns
  • Describe compensation and benefits capabilities
  • Describe compliance features
  • Describe performance management capabilities
  • Describe selfservice capabilities
  • Describe leave and absence capabilities
  • Describe employee training and certification features
  • Identify integration options between Dynamics 365 Human Resources and LinkedIn
  • Describe projectbased services
  • Describe project sales capabilities
  • Describe project contract capabilities
  • Describe project pricing capabilities
  • Describe the project lifecycle including project invoicing and revenue recognition
  • Identify project features including contracts, stages, team assignments, and fixed price versus time and material estimates versus retainer contracts
  • Describe project team management capabilities including allocation methods, resource scheduling, and skills
  • Describe project schedule management capabilities including tasks, subtasks, assignments, and project plan management
  • Describe project cost tracking capabilities including time and expense costs
  • Describe finance capabilities including general ledger, accounts receivable, and accounts payable
  • Describe supply chain capabilities including purchasing, manufacturing, inventory management, and warehouse management
  • Describe project management capabilities including job and resource management
  • Describe sales and service capabilities including work order management and sales order management
  • Describe human resources capabilities including leave and absence management
  • Describe builtin reporting capabilities including workspaces
  • Describe options for exporting data to Microsoft Excel
  • Describe options for analyzing data by using Power BI
  • Describe Microsoft Teams integration capabilities
  • Describe use cases for integrating with Microsoft Excel and Microsoft Word
  • Describe options for managing documents by using SharePoint Online
  • Describe email integration capabilities

Preparation

How to best be prepared for our Microsoft Dynamics 365 Fundamentals (ERP) (MB-920) course.

  • Orange-check Basic understanding of enterprise resource planning (ERP) concepts and principles.
  • Orange-check Familiarity with Microsoft Dynamics 365 Finance and Operations applications.
  • Orange-check Knowledge of financial management processes such as accounting, budgeting, and financial reporting.
  • Orange-check Understanding of supply chain management processes including procurement, inventory management, and manufacturing.
  • Orange-check Experience in working with ERP systems or related business software.
  • Orange-check Proficiency in using Microsoft Office applications, especially Excel.
  • Orange-check Strong communication and analytical skills.
  • Orange-check No specific technical prerequisites are required for this course, making it suitable for beginners and non-technical professionals.
  • Orange-check Completion of introductory training or certification courses on ERP concepts and Microsoft Dynamics 365 is recommended but not required.

Meet our instructors

Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.

Julian Sharp

Julian Sharp delivers high-quality, LIVE instructor-led training in Microsoft Dynamics 365 and Power Platform for professionals seeking real-world skills and certification readiness. With decades of industry experience and deep technical expertise, he helps learners master complex solutions efficiently.

Meet the Instructor: Julian Sharp
MCT | MVP | Solution Architect | Dynamics 365 & Power Platform Expert

With 20+ years of experience and over 16 years specializing in Dynamics CRM/365 and Power Platform, Julian has trained thousands of professionals and helped organizations solve real business challenges using Microsoft technologies.

A Microsoft Certified Trainer since 2007 and a Microsoft MVP, Julian brings a rare combination of deep technical knowledge and a practical, business-first mindset.

He’s not just an instructor - he’s a community leader, consultant, and solution architect trusted by enterprises across the globe.

  • Microsoft MVP – Business Applications

  • Specialist in Dynamics 365, Power Platform & Azure

  • Developer of Microsoft courseware
  • Speaker & mentor at Microsoft community events

Ready to build solutions with one of the best in the field?

Explore upcoming courses with Julian Sharp to get started.

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Kat Weber

Kat Weber is a Power Platform and Dynamics (CE and F&O) Consultant with 15+ years’ experience in ERP and CRM.

Kat Weber is a Power Platform and Dynamics (CE and F&O) Consultant. She has 15+ years’ experience in ERP and CRM project implementation and 10+ years Dynamics experience as a Business Analyst, Implementation Consultant, and Trainer delivering projects/training in English, German, and Spanish.

Kat has worked as a consultant with implementation partners and end users. Her industry experience includes housing, pharmaceuticals, metallurgy and IoT to name just a few.

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FAQ

FAQs for the Microsoft Dynamics 365 Fundamentals (ERP) (MB-920)

Introduction to Microsoft Dynamics 365 (ERP) certification validates foundational knowledge of Dynamics 365 applications for finance and operations. It demonstrates proficiency in understanding financial management, supply chain management, and other ERP functionalities within Dynamics 365.

Become certified in Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP) (MB-920) with Readynez's specialized training course. Gain the knowledge and skills needed to excel in finance and operations management using Dynamics 365. Let our expert instructors guide you through the exam preparation process, ensuring your success in achieving this valuable certification.

Prerequisites for Introduction to Microsoft Dynamics 365 (ERP) certification include basic familiarity with Dynamics 365 applications and enterprise resource planning (ERP) concepts. While there are no mandatory prerequisites, having hands-on experience with Dynamics 365 for finance and operations is beneficial for exam preparation.

The fee for the MB-920 exam is €86.

The MB-920 exam covers topics such as financial management, supply chain management, inventory management, and other ERP functionalities within Dynamics 365. It assesses candidates' abilities to understand and apply Dynamics 365 solutions for finance and operations scenarios.

Yes, Microsoft Dynamics 365 Fundamentals (ERP) certification is valuable for professionals seeking to enter the field of Dynamics 365 and enterprise resource planning (ERP). It demonstrates foundational knowledge and skills in Dynamics 365 applications for finance and operations, opening up career opportunities in ERP-related roles.

The time it takes to become Microsoft Dynamics 365 Fundamentals (ERP) certified varies depending on individual experience, study habits, and dedication. Typically, candidates spend a few weeks to a few months preparing for the MB-920 exam by studying relevant materials and practicing with hands-on labs.

Yes, the MB-920 exam can be taken online from the comfort of your own home or office. Microsoft offers online proctoring options for many of its certification exams, including the MB-920 exam.

The difficulty of passing the MB-920 exam varies based on individual experience, preparation, and familiarity with Dynamics 365 applications for finance and operations. Candidates with a solid understanding of Dynamics 365 functionalities and scenarios, combined with effective study strategies, are more likely to succeed in passing the exam.

To pass the MB-920, you need to achieve a score of 700 or higher.

Fundamentals certifications do not require renewal as they do not have an expiration date.

Salary potential after obtaining Microsoft Dynamics 365 Fundamentals (ERP) certification varies depending on factors such as location, industry, experience, and job role. Professionals with Dynamics 365 expertise, particularly in finance and operations applications, can command competitive salaries in ERP-related roles, offering excellent earning potential.

Reviews

Feedback from our Introduction to Microsoft Dynamics 365 delegates.

Stephen Ridgway

Readynez is the best training provider I've used for many years. Their customer service is first class, prices are very competitive and instruction excellent.

Delegate Johan Andersson

Johan Andersson

Easy to attend over Teams and an excellent instructor gave me great value for the time I invested.

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