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In this course, you learn how to design, build, and manage production‑ready AI agent solutions using Microsoft Copilot Studio—with a focus on building agents that integrate across systems and operate reliably at enterprise scale. You’ll go beyond creating standalone agents and learn how to deliver end‑to‑end solutions that automate real business processes, connect to enterprise data, and take meaningful action across platforms. Throughout the course, you’ll apply best practices for integration, governance, security, and responsible AI, so your agents are ready for real‑world deployment.
Prepares for Exam:
Designing and Building Integrated AI Agent Solutions in Copilot Studio AB-620
Prepares for Certification:
Microsoft Certified: AI Agent Builder Associate
Attend this and 60+ other Microsoft courses for FREE with Unlimited Microsoft Training
Overview
By the end of this course, you’ll be able to: Design Copilot Studio agents that integrate with enterprise systems and data using connectors, APIs, Azure AI Search, and Model Context Protocol (MCP), Build and orchestrate advanced workflows and multi‑agent solutions, Automate complex scenarios, including human‑in‑the‑loop and computer‑use workflows, Apply identity, security, governance, and responsible AI considerations during solution design and implementation and Test, monitor, and manage agents as enterprise‑grade solutions.
Instructor-led training
Personal Learning Path
Certification Guarantee
Email, chat and phone support
Who is this course for?
This course is designed for advanced builders and professional developers who want to design, extend, and integrate Copilot Studio agents. Your goal is to automate real business processes by connecting agents to enterprise data, systems, and services—while applying sound design, security, governance, and responsible AI practices. You should already have hands‑on experience building agents in Copilot Studio, an intermediate understanding of generative AI concepts, proficiency working with REST APIs, and familiarity with the broader Microsoft cloud platform.
Curriculum
Preparation
At Readynez, we provide many resources and have experienced experts in the field. That is why we are also very successful with many satisfied customers. You can therefore safely take your course with us. While there are no strict entry requirements, certain foundational knowledge may enhance your learning experience. Any recommended prerequisites specific to this course are detailed below.
Ability to create, configure, test, and publish an agent in Microsoft Copilot Studio
Familiarity with agent topics, knowledge sources, and tools in Copilot Studio
Conceptual familiarity with REST APIs and web services
Access to Microsoft Copilot Studio
Permissions to create solutions and agents in a Power Platform environment
Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.
Julian Sharp delivers high-quality, LIVE instructor-led training in Microsoft Dynamics 365 and Power Platform for professionals seeking real-world skills and certification readiness. With decades of industry experience and deep technical expertise, he helps learners master complex solutions efficiently.
FAQ
The AB-620 course is designed for advanced builders and professional developers who want to design, build, and integrate production-ready AI agent solutions using Microsoft Copilot Studio. It's particularly relevant for those looking to automate enterprise business processes by connecting agents to data, APIs, and systems — while applying security, governance, and responsible AI practices at scale.
The Microsoft AI Agent Builder course is intermediate-to-advanced level. You need hands-on experience building agents in Copilot Studio, a working understanding of generative AI concepts, proficiency with REST APIs, and familiarity with the Microsoft cloud platform. This is not an introductory course.
The AB-620T00 instructor-led training runs for 3 days.
Yes. Readynez delivers the Microsoft AI Agent Builder (AB-620) course as live, instructor-led virtual training over 3 days — with a real instructor, not pre-recorded content.
By completing the AB-620 course, you'll be able to design Copilot Studio agents that integrate with enterprise systems using connectors, REST APIs, Azure AI Search, and Model Context Protocol (MCP). You'll also build and orchestrate multi-agent solutions, automate complex workflows including human-in-the-loop and computer-use scenarios, and manage agents as enterprise-grade, production-ready solutions.
Yes. The Microsoft AI Agent Builder course includes dedicated modules on designing and building multi-agent solutions in Copilot Studio — covering child agent delegation, connected agent architectures, and cross-platform solutions using the Agent2Agent (A2A) protocol.
The AB-620 course prepares you for the Microsoft AB-620 exam: Designing and Building Integrated AI Agent Solutions in Copilot Studio. Passing earns the Microsoft Certified: AI Agent Builder Associate certification — a Microsoft credential for professionals who build enterprise-grade AI agent solutions in Copilot Studio.
Yes. The Microsoft AI Agent Builder (AB-620) course is included in the Readynez Unlimited Microsoft Training licence — giving you access to this and 60+ other Microsoft instructor-led courses for the price of less than one.
The AB-620 course with Readynez includes a Certification Guarantee. Contact Readynez directly for the full terms and conditions of the guarantee.
Reviews
Readynez is the best training provider I've used for many years. Their customer service is first class, prices are very competitive and instruction excellent.
Easy to attend over Teams and an excellent instructor gave me great value for the time I invested.
Others also attended
This course offers a comprehensive foundation in Copilot administration and AI enablement within Microsoft 365 environments. You’ll explore Copilot deployment principles, agent configuration, tenant-level permissions, and security controls required to manage AI responsibly. The training also includes practical demonstrations, governance recommendations, and administrative frameworks that help organizations unlock productivity gains while maintaining compliance and data protection standards.
AI Business Professional (AB-730) focuses on the practical use of AI in day-to-day business operations. The course covers core AI concepts, business process automation, prompt engineering basics, responsible AI principles, data-driven decisions, and how AI tools—including Microsoft Copilot—create value across departments. Designed for non-technical professionals, the course builds confidence in evaluating AI opportunities and communicating AI strategy to stakeholders. Upon completion, participants are prepared to take the AB-730 certification exam and earn an official credential.
AI Transformation Leader (AB-731) provides a practical and strategic deep dive into how organizations can adopt AI responsibly, efficiently, and sustainably. Participants learn about AI maturity frameworks, governance standards, risk and compliance considerations, change management, workforce enablement, and how to embed AI into business processes. The program blends leadership strategy with real-world case studies to help you lead AI initiatives with clarity and confidence. After completing the course, you will be prepared to take the AB-731 exam and earn an industry-recognized certification.
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