Get the SIAM Foundation & Professional course and certification in just 4 days and learn more than you could imagine.
You’ll use all course materials and practice tests. You’ll also use Readynez’s unique Lecture | Lab | Review technique, which will immerse you in topics like:
- An introduction to Service Integration and Management (SIAM)
- How to align multiple service providers with an organisation's goal of delivering optimal service
- How SIAM relates to other management practices
- SIAM roles and responsibilities
- SIAM practices
- Which processes support SIAM
- The Discovery and Strategy stage
- The Plan and Build stage
- The Implement stage
- The Run and Improve stage
- SIAM practices across the stages
Take your SIAM Foundation & Professional and gain value from the SIAM approach. You will discover the characteristics of governance roles, existing services, service groupings, service providers, and the market place. The strategy throughout the course is getting acquainted with governance approaches for monitoring and measuring service performance, and to gain and maintain buy-in to a SIAM strategy. Additionally, you will get an introduction to Service Integration and Management (SIAM), and learn how to align multiple service providers with an organisation's goal of delevering optimal service. Furthermore, the course teaches you how SIAM relates to other management practices, and you will gain knowledge about SIAM roles and responsibility, the practices, and which processes support SIAM.
At Readynez we know your time is valuable. That´s why we give you the opportunity to gain your training in just 2 days. We provide the best conditions for you to learn.
You get to plan and build organisation specific service models and process models, and appropriate sourcing approach and SIAM structure. Additionally, you get to work with detailed roles and responsibilities, performance measurement, reporting framework and collaboration models.
With us by your side, encouraging and guiding you along the way, you can enjoy 1 intense, focussed day of quality learning in a distraction free environment. Your expert instructor will be working with Readynez's unique accelerated learning methods, which include our exclusive lecture/lab/review methodology with real life cases putting you in the best possible position to learn and retain knowledge.
Sitting your SIAM Foundation & Professional course with Readynez, means:
- You´ll get more hours of training per day, allowing you to get trained faster and more cost-effectively than with any other training provider.
- You will be trained by one of the most expert instructors in the world.
- You can focus purely on learning in our distraction free environment.
- Dedicated onsite support and access to your classroom at all hours.
- The price you pay is all-inclusive and covers all course materials, transportation service, accommodation and meals.