Dynamics 365 Partner Competency Program: Cloud Business Applications - Customer Engagement

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ÖVERSIKT

Get your training and certification to achieve the full Dynamics 365 Partner Competency Cloud Business Applications - Customer Engagement in just 5 days and learn more than you could imagine.

You'll be introduced to the certification requirements for the Cloud Business Applications competency – Customer Engagement option.

You will begin with Microsoft Dynamics 365 Customisation and Configuration topics: 

  • Changing the Schema
  • Rollup and Calculated Fields
  • Editable Grids
  • Security
  • Changing the UI
  • Themes
  • Business Rules
  • Processes
  • Business Process Flows
  • Visual Process Designer
  • Import and Export of Charts
  • Data Import and Export
  • Email integration
  • App for Outlook
  • Office 365 integration
  • Mobile clients
  • Solutions

You will then cover Microsoft Dynamics 365 Online Deployment topics:

  • Licensing
  • Operating System and Browser Requirements
  • Data import
  • Subscriptions
  • Single Sign On
  • Tenants
  • Instances
  • Storage
  • Updates
  • Outlook
  • App for Outlook
  • Options for managing email
  • Tablet and Phone apps
  • SharePoint, OneDrive for Business and One Note
  • Office Groups and Yammer
  • Social Engagement
  • Business App Designer

You will finish with Microsoft Dynamics 365 for Sales topics:

  • Leads
  • Opportunities
  • Sales Literature
  • Competitors
  • Products
  • Quotes, Orders and Invoices
  • Social Engagement
  • Help Centre
  • Goals
  • Excel Templates
  • Power BI
  • Relationship insights

Some topics will only be covered briefly; e.g., reminder of capabilities and options. Other topics will be covered more deeply e.g., more recently introduced functionality or where there is a particular focus in an exam. 

During your 5-day training and certification programme, you will live and learn, and take your exam at our training tenter.

At Readynez, we know your time is valuable. That's why we give you the opportunity to gain your Dynamics 365 Partner Competency Program: Cloud Business Applications - Customer Engagement training and certification in just 5 days. We provide the best conditions for you to learn.

With us by your side, encouraging and guiding you along the way, you can enjoy 5 intense, focused days of quality learning in a distraction free environment. Your expert instructor will be working with Readynez's unique accelerated learning methods, which include our exclusive lecture/lab/review methodology with real life cases putting you in the best possible position to learn and retain knowledge, and pass your exam.

Sitting your Dynamics 365 Partner Competency Program: Cloud Business Applications - Customer Engagement course with Readynez means: 

  • You'll get more hours of training per day, allowing you to get trained and certified faster and more cost-effectively than with any other training provider.
  • You will be trained by one of the most expert instructors in the world.
  • You can focus purely on learning in our distraction free environment.
  • Dedicated onsite support and access to your classroom at all hours.
  • The price you pay is all-inclusive and covers all course materials, transportation service, accommodation and meals.
  • The Certification Guarantee allows you to train again for free, if you do not pass first time. You only pay for any exams and labs, and accommodation.

Kursöversikt

Kurs

Dynamics 365 Partner Competency: Cloud Business Applications - Customer Engagement

Längd

5 dagar

Tillgängliga datum

Certifiering

  • Microsoft MCSA: Dynamics 365
  • Microsoft Certified Professional (MCP)

Examen

  • Microsoft Dynamics 365 Customization and Configuration (MB2-716)
  • Microsoft Dynamics 365 customer engagement Online Deployment (MB2-715)
  • Microsoft Dynamics 365 for Sales (MB2-717)

Ditt paketpris inkluderar:

  • Transportservice
  • Boende
  • All mat, dryck m.m.
  • 55 timmars instruktörslett program
  • Kursmaterial
  • Labbar
  • Examen
  • Certifieringsgaranti

YOUR BENEFITS!

Effective instruction must be highly varied and interactive to keep attention levels high, promote learning and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
That's the Readynez way.

Your personal benefits

1
Your Readynez training and certification programme will get you trained in fewer days with more training hours per day than any other provider
2
Maximum learning in a distraction free environment
3
Dedicated, onsite support at all hours
4
Advanced career opportunities with official certification
5
Improved knowledge and confidence
6
Instructors with real-world experience – you will learn about real-world problems and solutions to strengthen your understanding and skill level
7
We help you study - our focus is on real learning, not just the course, so we support you to make the most of the course and to improve your exam technique
8
Improved network of likeminded people

Your organization's benefits

1
All-inclusive course package with no hidden costs
2
Minimum time spent out of the office
3
You'll gain a certified specialist with highly developed skills
4
We supplement the full official courseware with our expert guidance and relevant, real-world situational reviews empowering your business to get real business value from this course

“Great course. You manage to basically cover everything in a short period of time. Saves allot of time. For other students it is advised to have some level (e.g.100/200) of knowledge / experience of CRM (Online) to be able to follow everything. This has definitely helped me in understanding everything and not falling behind”

Microsoft Dynamics CRM

Hubert Berger

Microsoft

“Very intense! Very long days and alot of information to take in. And on top of that you need to read (there probably wont be enough time to read all). You might loose hope in the first days - but in the end, you actually soak up up ALOT of of knowledge for you to take home - and you perform much better at the exams than you first feared! :-D”

Microsoft Dynamics CRM

Tomas Lollike

EG A/S

“The training I received at whilst training with Readynez was excellent. 11 Days on the course was hard work and demanded a lot of will power. I put in the time and effort and it paid off for me. Thank you to all involved. See you next time.”

Microsoft Dynamics CRM 2016

M.C

“I found the courses, trainers and accommodation very good. I learnt a lot and felt very comfortable. I think accelerated learning is a good way to learn and Readynez delivers this very well.”

Microsoft Dynamics CRM 2016

Joanne Nash

Fujitsu Services

“The instructor was extremely knowledgeable which is rare in the industry as many do not have experience required which means you do not leave with as much knowledge as intended. Even when this training is only over 3 days you learn a vast amount more than longer training courses.”

Kaila Bloomfeld

Microsoft

Readynez has been awarded the Microsoft Learning Partner award in Denmark no less than 5 times as the first and only learning partner, ever!

Plus - in 2017 we´re named among 2.800 partners worldwide as a Microsoft Global Learning Partner of the Year Finalist!

WHAT'S INCLUDED

Everything! In addition to your all-inclusive course package specifically designed to your
requirements, we go the extra mile to make sure you have everything you need and will
attend to every detail, so you can focus solely on your studies and certification goals.

Transportation to/from designated pick up points
Accommodation
Hands-on training with lecture/lab/review method
All course materials
Fully instructor-led program
24 hour classroom access
All meals, snacks and unlimited beverages
Certification guarantee
Onsite testing as part of your course

Transportation

We will take care of the practicalities and pick you up.

Wherever you are in the world, you can experience a distraction-free environment by staying in one of our purpose-built training centres. To make it easy for you to train with us, we offer your a transporation service. We´ll pick you up and drop you off after your course, from/to designated pick-up points - so you won´t have to think about how to reach us or get back home.

Accommodation

Our unique accelerated learning methodology offers you maximum knowledge within minimum time in a distraction-free environment.

You´ll be staying in a comfortable single room with private bathroom facilities and all amenities taken care of. Your room is on site, very close to your classroom, so you won´t be wasting any energy on gettting to and from.

Hands-on training

With Readynez you will learn by doing.

We help you study - our focus is on real learning and your expert Instructor will be teching you using our unique lecture/lab/review methodology that helps you learn more and retain knowledge better.

All course materials

All course materials are included in your course fee. There is no hidden cost.

We supplement the full courseware with our expert guidance and relevant, real-world situational reviews empowering your business to get real business value from this course.

Instructor-led programme

We provide the best conditions for you to learn.

Your training is in safe hands with us. We use the best instructors in the world, who will be using our unique accelerated learning methods to teach you. With our guidance you will be maximising your learning and be able to put your new skills to use in no time.

24 hour classroom access

Train as it suits you.

When you´re staying with us - there will be no limits to your learning. Your classroom will be open at all hours, so you have complete freedom to train and review as you please, without being limited by schedules.

All meals

We´ll take good care of you.

Your training days start with a full breakfast in the dining room, with its fantastic view of Oresund. Mornings and afternoons, good coffee and home-baked coffee bread will be served. Later, lunch is served and in the evening, you will enjoy your dinner as the sun sets over Denmark.

Certifiering

What do you get?

As part of your course, you will be prepared for, and tested in, the following exams, which is covered by your Certification Guarantee:

  • MB2-716: Microsoft Dynamics 365 Customisation and Configuration
  • MB2-715: Microsoft Dynamics 365 Customer Engagement Online Deployment
  • MB2-717: Microsoft Dynamics 365 for Sales

Why learn with Readynez?

At Readynez, we share you ambition and we know you have what it takes to achieve it. That’s why we dedicate ourselves to your training, guiding you on the right path and encouraging you for every step you take.

Committed onsite support, access to your classroom at all hours, and inspiration from a network of likeminded people are just a few of the things we provide, as we do everything we can to create the perfect conditions for you to learn.

With us by your side, you will be stronger, wiser and prepared for your future in no time.

FÖRKUNSKAPER

At least 1 year, preferably at least 2 years, implementing solutions based on Dynamics 365 Customer Engagement and ideally already having an earlier Microsoft Dynamics CRM certification.

This course is partner focused and exam focused. This is not a course for delegates new to Dynamics. It is aimed at delegates experienced in Dynamics 365 who need certification in order to achieve competency.

Do you have what it takes?
We´ll help you decide – Call us to discuss your technical background, experience and qualifications to determine how we can help you succeed in this Readynez course.
Just call us and speak to one of our enrolment consultants. 

Get in touch with us

Just fill in this simple form and we'll get in touch with you to discuss, how you can succeed in this course.

DATES

Here are the planned dates for your course.
Book now and get ready for your future.

Microsoft Dynamics 365 Partner Competency Program: Cloud Business Applications - Customer Engagement

Tillgänglig på förfrågan

5 dagar

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