This course teaches you how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.
Your course package is designed to provide maximum learning and convenience. This is included in the price of your course:
Your expert instructor will get you ready for the following exam and certification, which is included in your course package and covered by the Certification guarantee.
You´ll have the perfect starting point for your training with these prerequisites:
- Plan and configure a Microsoft Teams environment
- Manage chat, teams, channels, and apps
- Manage calling and meetings
- Monitor and troubleshoot a Microsoft Teams environment
Using our engaging learning methodology using a variety of tools, we’ll cover the entire curriculum.
Module 1: Plan and configure Teams Phone
After completing this module, students will learn how to plan for and configure Teams Phone, including Calling Plans, Direct Routing, Auto Attendants, Call Queues, Operator Connect, and how to extend Teams Phone with additional services.
Plan for Teams Phone
Plan and optimize network performance for Teams Phone
Migrate voice services from Skype for Business Server to Teams
Configure Teams Phone
Configure auto attendants and call queues
Configure and deploy Direct Routing
Extend Teams Phone with additional services
Module 2: Manage Teams Phone
In this module, students will learn how to configure Teams Phone users, devices, and troubleshoot Teams Phone voice issues.
Configure and manage voice users
Configure, deploy, and manage Teams devices
Monitor and troubleshoot Teams Phone
The Virtual Classroom is an online room, where you will join your instructor and fellow classmates in real time. Everything happens live and you can interact freely, discuss, ask questions, and watch your instructor present on a whiteboard, discuss the courseware and slides, work with labs, and review.
Yes, you can sit exams from all the major Vendors like Microsoft, Cisco etc from the comfort of your home or office.
With Readynez you do any course form the comfort of your home or office. Readynez provides support and best practices for your at-home classroom and you can enjoy learning with minimal impact on your day-to-day life. Plus you'll save the cost and the environmental burden of travelling.
Well, learning is limitless, when you are motivated, but you need the right path to achieve what you want. Readynez consultants have many years of experience customizing learner paths and we can design one for you too. We are always available with help and guidance, and you can reach us on the chat or write us at email@example.com.