Get your training and certification to achieve the full Dynamics 365 Partner Competency Cloud Business Applications - Customer Engagement in just 5 days and learn more than you could imagine.
Your course package is designed to provide maximum learning and convenience. This is included in the price of your course:
Your expert instructor will get you ready for the following exams and certifications, which are included in your course package and covered by the Certification guarantee.
At least 1 year, preferably at least 2 years, implementing solutions based on Dynamics 365 Customer Engagement and ideally already having an earlier Microsoft Dynamics CRM certification. This course is partner focused and exam focused. This is not a course for delegates new to Dynamics. It is aimed at delegates experienced in Dynamics 365 who need certification in order to achieve competency.
Using our engaging learning methodology including a variety of tools, we’ll cover the entire curriculum.
The Curriculum for this course will focus on the following topics:
- Competency Certification Overview
- Review of the Customisation exam skills measured
- Changing the Schema
- Changing the UI
- Business Rules, Processes and Business Process Flows
- Email integration
- Office 365 integration
- Mobile apps
- Exam Best Practice
- Review of the Online Deployment exam skills measured
- Planning and Deployment
- Subscriptions and Users
- Outlook clients
- Email management
- Mobile app deployment
- Collaboration with Office 365 Services
- Business apps
- Review of the Sales exam skills measured
- Leads and Opportunities
- Sales Management
- Relationship Insights
- Product Catalog
- Sales Order Processing
- Excel and Word
- Power BI
The Virtual Classroom is an online room, where you will join your instructor and fellow classmates in real time. Everything happens live and you can interact freely, discuss, ask questions, and watch your instructor present on a whiteboard, discuss the courseware and slides, work with labs, and review.
Yes, you can sit exams from all the major Vendors like Microsoft, Cisco etc from the comfort of your home or office.
With Readynez you do any course form the comfort of your home or office. Readynez provides support and best practices for your at-home classroom and you can enjoy learning with minimal impact on your day-to-day life. Plus you'll save the cost and the environmental burden of travelling.
Well, learning is limitless, when you are motivated, but you need the right path to achieve what you want. Readynez consultants have many years of experience customizing learner paths and we can design one for you too. We are always available with help and guidance, and you can reach us on the chat or write us at email@example.com.