1.1 The Customer will be invoiced for the full fee at time of completing the order.
1.2 Payment of the full fee is due 14 days from date of invoice. If the invoice is received later than 30 days before Course start the invoice is due upon receipt.
1.3 If payment has not been made on the due date, i.e. 14 days after ordering at the latest (see section 1.2), Readynez reserves the right to charge the customer for interest, notice fees and collection costs. The interest is calculated from the invoice amount with 1/6 of the at any time applicable discount rate per started month, however, with a minimum of 1.75 % per starting month starting from due date.
1.4 All prices quoted are exclusive of VAT.
Cancellation, Rescheduling and Refunds
Open Public Courses or Readynez Talent Programmes
- Open Public Courses refer to the publicly scheduled courses Readynez offers and which any company, organization or individual can register one or several delegates on, delivered at the Readynez Training Center.
- Readynez Talent Programmes refer to the programs Readynez offer that connects employers and graduates that you will find more info about here; https://www.readynez.com/en/talent/.
2.1 At any time up to 30 days prior to the commencement date of the Open Public Course or Readynez Talent Programme for which a Customer is registered, the Customer shall be entitled to reschedule without penalty to a future Course, subject to availability.
2.2 If a Customer wishes to reschedule less than 30 days prior to the commencement of the Open Public Course or Readynez Talent Programme, Readynez has the right to consider it as a cancellation in accordance with section 2.4.
2.3 At any time up to 30 days prior to the commencement date of the Open Public Course or Readynez Talent Programme for which a Customer is registered the Customer shall be entitled to cancel that registration subject only to Readynez’s right to charge the Customer in respect of administration costs, the cost of any course materials provided, the cost of development for the specific Course the Customer is registered for, or Readynez Talent Recruitments already supplied by Readynez to the Customer.
2.4 If the customer wishes to cancel a seat in an Open Public Course or Readynez Talent Programme less than 30 days before the delivery date, then all fees paid by the customer shall be forefeit and any fees that are due but unpaid shall remain due and payable.
Custom Courses and Special Deliveries
Definition: Custom Courses and Special Deliveries refer to all the non-publicly scheduled events which Readynez deliver for a single company or organisation, either at their location or at the Readynez Training Center.
2.5. For Custom courses and Special Deliveries of any kind the customer is entitled to reschedule up until 30 days before the delivery date to a future date (no more than 12 months ahead in time). This is subject to availability, can happen once and after a reschedule the delivery cannot be cancelled at a later date.
2.6 If a Customer wishes to reschedule less than 30 days prior to the commencement of the custom course or special delivery, Readynez has the right to consider it as a cancellation in accordance with section 2.8.
2.7 For Custom courses and special deliveries the customer is entitled to cancel the delivery up until 60 days before the delivery date. The customer can however be charged for any development costs incurred at the time of the cancellation.
2.8 If the customer wishes to cancel a custom course or special delivery less than 60 days before the delivery date, then all fees paid by the customer shall be forefeit and any fees that are due but unpaid shall remain due and payable.
Readynez reserves the right to reschedule or cancel any delivery (public, custom or other) where Readynez believes that it is impractical or undesirable to deliver. In any such case Readynez shall endeavor to notify the customer of any such rescheduling or cancellation at the earliest opportunity. Readynez shall bear no liability in respect of such rescheduling or cancellation but Readynez shall reimburse all Fees already paid if the customer does not wish to attend any future delivery, less the cost of any materials, development or services already delivered to the customer or in progress.
Rights in Course Materials
3.1 The property and any copyright or other intellectual property rights in any Course Materials shall belong to Readynez, subject only to the right of the Customer to use the Course Materials for the purposes of the Course and for the Customer’s own personal use and information.
3.2 The Customer shall not be entitled to copy the Course Materials or any part thereof without the express permission of Readynez.
Warranties and Liability
4.1 Readynez warrants to the Customer that the Course(s) or Talent Programmes will be provided using reasonable care and skill and, as far as reasonably possible, in accordance with the published literature on the Readynez website.
4.2 Readynez shall not be liable to the Customer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of Readynez’s obligations in relation to the Course or Talent Programme, if the delay or failure was due to any cause beyond Readynez’s reasonable control.
5.1 If the Customer fails to achieve the relevant certification after initial completion of a Course then the Customer shall be permitted to return to the same course, delivered and hosted by Readynez, as many times as required during the 12 month period following attendance of the Course subject only to availability of Courses hosted by Readynez and payment by the Customer of accommodation fees, any exam fees, any costs for Online Lab access and such other incidental expenses or charges (if any) that may be incurred by the Customer or which may reasonably be levied by Readynez.
5.2 The Customer is expected to bring their Course materials when attending Courses under the Certification Guarantee. Should the Courseware have updated and you would like to purchase this, a charge will be made.
6.1 These Conditions (together with the additional terms, if any, confirmed in writing by Readynez at time of completing the order) constitute the entire agreement between the parties, supersede any previous agreement or understanding and may not be varied except in writing between the parties.
6.2 Danish law shall apply and the parties agree to submit to the exclusive jurisdiction of the Danish courts.
6.3 If nothing else is mentioned in the published information or proposal by Readynez, the Course or Readynez Talent Programme will be conducted in English.
6.4 Please note that filming and photography may take place at the training centre. This media may be used by Readynez and its affiliate organisations for both security and promotional reasons. By entering the training centre you hereby acknowledge and consent to such recordings being made. Please note that we are entitled to make full use of any film and/or recording in all current and future media worldwide without any liability or payment to you.
6.5 If nothing else is mentioned in the published information or the proposal by Readynez, the open, public courses will be hosted at our training centre located at Örenäs Slott. However, Readynez may occasionally re-locate specific course deliveries and/or student accommodations to other conference centres.