Microsoft Dynamics Sure Step is a structured, comprehensive customer engagement methodology describing the processes and disciplines necessary to implement Microsoft Dynamics ERP and CRM products.
Your course package is designed to provide maximum learning and convenience. This is included in the price of your course:
Your expert instructor will get you ready for the following exam and certification, which are not included in your course package and covered by the Certification guarantee.
There are no specific prerequistes for this course.
Using our engaging learning methodology including a variety of tools, we’ll cover the entire curriculum.
How to drive a dynamics project: Waterfall or Agile?
What is scrum?
What is Sure Step?
What is Lifecycle Services?
Chapter 1: Introduction to projects
- What is a Project and what not?
- Characteristics and challenges of projects
- The What and Why of Project Management.
- What is Waterfall delivery?
- Waterfall essentials
- What is Agile?
- Agile essentials
Chapter 2: What is Microsoft Dynamics Sure Step
- What is Sure Step?
- The Sure Step client and Online version
- Position and compare Sure Step with Prince2, PMI, Scrum
- The Project Management Disciplines in Sure Step
- Roles: The Project Manager role
Chapter 3: What is Scrum?
- Scrum Essentials
- Scrum's three Roles:
- Product Owner,
- Scrum Master
- Scrum's Three ceremonies
- Sprint Planning Meeting
- Daily Scrum
- Sprint Review Meeting
- Scrum's Three Artifacts
- Product Backlog
- Sprint Backlog
- Burndown Chart
- Coaching Self steering teams
- Scrum Master Role
Chapter 4: Pre-Implementation and presales
- What is pre-implementation all about?
- Sure Step: Diagnostic Phase
- Scrum: The Inception stage
- Proposal Generation and Contracting
Chapter 5: Waterfall Delivery
- Sure Step: Project Lifecycle Planning in a Phase Based Approach
Chapter 6: Agile Delivery
- Sure Step: The Agile Project Type
Chapter 7: Deployment and Operation
- What do we plan and deliver in Deployment?
- What do we plan and deliver After Go-Live?
- How to close the project?
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