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AI Safety, Trust and Responsible Use

As AI becomes part of everyday work, understanding how to use it safely and responsibly is essential. This course introduces key principles for building trust in AI while minimizing risks.

course: AI Safety, Trust & Responsible Use

Duration: 0 days

Format: Virtual or Classroom

Overview

In this focused session, participants will explore the most important considerations for using AI responsibly in a workplace context. Through practical examples and guided discussion, the course covers topics such as AI hallucinations, data privacy, bias, and human oversight. By the end of the course, you will be able to identify risks in AI-generated outputs, apply best practices for safe usage, and confidently use tools like Microsoft Copilot in a responsible and compliant way.

This course includes
  • intructor-icon Instructor-Led Training
  • intructor-icon Personal Learning Path
  • intructor-icon Email, chat and phone support
  • intructor-icon Pre-reading

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Who is this course for?

Who is the 'AI Safety, Trust and Responsible Use for?

This course is designed for professionals across all industries who use or are beginning to use AI tools in their daily work. It is particularly relevant for roles such as managers, consultants, analysts, HR professionals, and anyone responsible for handling sensitive information or making decisions based on AI-generated content. Participants will gain the awareness and practical knowledge needed to use AI in a safe, ethical, and trustworthy manner.

Curriculum

What you will learn during our AI Safety, Trust and Responsible Use.

  • What AI hallucinations are and why they occur
  • Examples of inaccurate or misleading outputs
  • Techniques for identifying and questioning results
  • How data is handled in enterprise AI tools such as Microsoft Copilot
  • Key considerations when working with organizational data
  • Understanding responsible data usage
  • Recognizing confidential and sensitive data
  • Best practices for safe prompting
  • Avoiding risks when using public vs. enterprise AI tools
  • How bias can appear in AIgenerated outputs
  • Realworld examples of biased responses
  • Applying critical thinking when reviewing results
  • Basic principles of AIgenerated content ownership
  • Responsible use of generated material
  • Respecting source material and creators
  • Why AI outputs should always be reviewed
  • Maintaining accountability for AIassisted work
  • Combining human judgment with AI capabilities
  • Understanding internal policies and acceptable use
  • Aligning AI usage with organizational guidelines
  • Practical implications for daily work
  • The role of transparency in AI adoption
  • Encouraging responsible and ethical use
  • Supporting a culture of trust and innovation

Preparation

  • Orange-check Basic familiarity with Microsoft 365 applications (e.g., Outlook, Word, Teams)
  • Orange-check General comfort with digital tools and workplace technologies
  • Orange-check No prior experience with AI required

Meet our instructors

Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.

Andrew Driver

Andrew Driver is a highly experienced Microsoft trainer delivering LIVE instructor-led training in cybersecurity, cloud, AI and Microsoft Copilot. With decades of hands-on experience working with and alongside Microsoft, he helps professionals strengthen security, prepare for certifications, and adopt modern cloud and AI tools with confidence and clear, practical guidance.

Meet Andrew Driver – a veteran Microsoft Trainer, and one of our most experienced Cybersecurity, Cloud and Copilot instructors.

Andrew has been a Microsoft Trainer since 1997, and for most of that time has worked for and alongside Microsoft across roles, including technology evangelist, partner consultant, IT architect and designer.

Today, he specialises in Cybersecurity, AI, Cloud and Microsoft Copilot, helping individuals and organisations navigate the complexities of modern IT and security, while unlocking productivity through tools like Microsoft 365, Cloud services, and AI-powered transformation.
He has for example delivered a number of Microsoft-sponsored Copilot events for partners, sharing practical guidance on adopting and using Copilot effectively.

Andrew has a unique talent for turning complex concepts into something practical and accessible, empowering people to work smarter, faster and with greater confidence.

As a trainer, he is dedicated to delivering exceptional learning experiences and helping every student get the most out of their tools, skills and potential.

If you’re ready to build stronger security, cloud or AI capabilities, Andrew offers the experience and perspective that make a real difference.

Discover Andrew’s upcoming courses with Readynez and take a step toward being future-ready.
 

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FAQ

FAQs for the AI Safety, Trust and Responsible Use.

As AI becomes integrated into everyday workflows, understanding how to use it safely is essential. This course introduces key principles for building trust in AI while minimizing operational risks. Through practical examples, participants learn to spot vulnerabilities and discover how to use tools like Microsoft Copilot in a responsible and compliant way.

 

This course is designed for professionals across all industries who use or are beginning to use AI tools in their daily work. It is particularly relevant for managers, consultants, analysts, HR professionals, and anyone responsible for handling sensitive company data or making business decisions based on AI-generated content.

No prior experience with AI, governance, or compliance topics is required. Participants only need a general familiarity with digital tools and workplace technologies. A basic understanding of Microsoft 365 applications is beneficial but not mandatory.

Yes. The course utilizes practical workplace examples and guided discussions. You will explore real-world scenarios regarding biased data and flawed outputs, and learn how to safely format prompts to avoid security leaks while testing AI tools.

The curriculum focuses heavily on how data is handled securely within enterprise AI platforms, specifically using Microsoft Copilot as a primary baseline. It also covers the critical security and privacy distinctions between using public AI tools versus enterprise-grade, protected environments.

Absolutely. This course is built to guide beginners cleanly through risk management concepts. It skips high-level technical coding jargon to focus entirely on practical awareness, organizational guidelines, and applying critical thinking to AI tools.

 

None. This is entirely a non-technical compliance and strategy course. Rather than writing code, you will learn the administrative guidelines, analytical frameworks, and safe prompting habits needed to use AI tools responsibly.

No, this course does not award a formal qualification or certification upon completion. The exclusive focus of this session is giving you immediate, actionable awareness and practical safety habits that you can bring back to your desk the very next day.

Completing this course equips you with the knowledge needed to handle sensitive organizational data securely using AI. It turns you into a trustworthy asset for your team, allowing you to confidently align your day-to-day AI experimentation with internal corporate policies and acceptable use guidelines.

Yes. The course directly addresses the outputs of Generative AI, specifically teaching participants how to navigate copyright boundaries, respect source materials, and understand basic ownership principles of AI-generated content.

Yes, extensively. A core pillar of the curriculum is learning what AI hallucinations are and why they occur. You will look at real-world examples of biased or misleading responses and master specific techniques for identifying, questioning, and filtering these errors.

Yes. By focusing heavily on the critical importance of human oversight, maintaining accountability for AI-assisted work, and encouraging a workplace culture of transparency, this course prepares professionals to safely support enterprise-wide AI adoption and innovation.

Reviews

Feedback from our delegates

Stephen Ridgway

Readynez is the best training provider I've used for many years. Their customer service is first class, prices are very competitive and instruction excellent.

Johan Andersson

Johan Andersson

Easy to attend over Teams and an excellent instructor gave me great value for the time I invested.

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