Prompting & Communication with AI

Effective communication with AI is key to unlocking its full potential. This course teaches participants how to craft clear, structured prompts to get better, more reliable results from tools like Microsoft Copilot. Through practical examples and guided exercises, the course explores how to structure inputs, refine outputs, and adapt communication styles across various professional scenarios.

This course is designed for professionals who regularly use or plan to use AI tools in their daily work. It is particularly relevant for project managers, consultants, analysts, administrative staff, and knowledge workers who want to improve the quality, accuracy, and usefulness of AI-generated content.

No prior experience with AI or specialized prompting techniques is required. Participants only need a basic familiarity with standard Microsoft 365 applications (such as Word, Excel, and Teams) and a general comfort level with using everyday digital tools and workflows.

Yes. The course features guided exercises and practical examples designed to build your skills. You will work through real-world scenarios, practice role-playing with AI personas, and learn how to refine initial responses into high-quality, actionable business outputs.

The curriculum focuses heavily on maximizing efficiency within the Microsoft 365 ecosystem, specifically using Microsoft Copilot. You will learn how to adapt your prompts and manage output expectations across applications like Word, Excel, PowerPoint, and Teams.

Absolutely. This course starts with the absolute fundamentals of human-to-AI communication. It breaks down complex concepts into straightforward habits, making it perfect for beginners who want to move past simple search-engine-style queries and unlock professional-grade AI results.

None. This course does not involve coding or programming languages of any kind. Instead, it focuses entirely on Natural Language Prompting—teaching you how to use regular, conversational English with clear intent and structures to guide AI software.

No, this course does not award a formal qualification or certification upon completion. The primary focus of this intensive, 1-day curriculum is immediate, practical skill acquisition that helps you save time and cut down on repetitive tasks right away.

Completing this course equips you with a highly sought-after skill set in the modern workforce: the ability to collaborate efficiently with AI. You will learn to build your own prompt libraries for repeatable tasks and share best practices, making you a faster, more productive asset to any team.

Yes. The entire course revolves around interacting with generative systems. You will learn how to direct generative AI outputs by applying precise constraints such as specific tones, distinct lengths, target audiences, and tailored presentation formats.

Yes, extensively. A core pillar of the curriculum is learning the key components that make a prompt successful: goal, context, source, and format. You will study the differences between strong and weak prompts and learn how to treat AI interaction as an iterative, guided conversation.

Yes. By teaching you how to evaluate AI responses for accuracy, identify gaps or inconsistencies, and apply critical thinking to AI-generated content, this course provides the necessary skills to safely and effectively utilize AI tools in enterprise environments.