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AI for Modern Work

AI is rapidly transforming the modern workplace, enabling new ways to collaborate, communicate, and create. This course provides a practical introduction to using AI tools to enhance everyday productivity and workflows.

course: AI for Modern Work

Duration: 1 day

Format: Virtual or Classroom

Overview

In this full-day course, participants will explore how generative AI is shaping modern work across Microsoft 365 and beyond. Through guided examples and practical exercises, the course covers key techniques such as effective prompting, AI-assisted communication, and integrating AI into daily business tasks. By the end of the course, you will be able to apply AI tools to improve productivity, collaborate more effectively, and adopt responsible practices when using AI in your work.

This course includes
  • intructor-icon Instructor-Led Training
  • intructor-icon Personal Learning Path
  • intructor-icon Email, chat and phone support
  • intructor-icon Pre-reading

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Who is this course for?

Who is the 'AI for Modern Work' Course for?

This course is designed for professionals across all industries who want to enhance their daily work using AI tools. It is particularly relevant for roles such as knowledge workers, administrative professionals, team members, and business users working with Microsoft 365. Participants will gain practical skills to improve efficiency, quality of work, and collaboration through AI.

Curriculum

What you will learn during our 'AI for Modern Work' Course.

  • Understanding generative AI and its role in the workplace
  • Key concepts and capabilities of AI tools
  • How AI is changing the way we work and collaborate
  • Using AI within tools such as Word, Excel, PowerPoint, Outlook, and Teams
  • Enhancing productivity across common business tasks
  • Practical examples of crossapplication workflows
  • Writing effective prompts for better AI outcomes
  • Iterating and refining AI interactions
  • Collaborating with AI as a productivity partner
  • Drafting emails, summaries, and documents with AI
  • Supporting meeting preparation and followup
  • Creating and refining business content efficiently
  • Understanding responsible use of AI in the workplace
  • Protecting sensitive information when using AI tools
  • Recognizing risks and applying good practices
  • Identifying opportunities to integrate AI into daily work
  • Building practical habits for consistent AI usage
  • Supporting adoption within teams and departments

Preparation

  • Orange-check Basic familiarity with Microsoft 365 applications (e.g., Outlook, Word, Teams)
  • Orange-check General comfort with digital tools and workplace technologies
  • Orange-check No prior experience with AI required

Meet our instructors

Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.

Andrew Driver

Andrew Driver is a highly experienced Microsoft trainer delivering LIVE instructor-led training in cybersecurity, cloud, AI and Microsoft Copilot. With decades of hands-on experience working with and alongside Microsoft, he helps professionals strengthen security, prepare for certifications, and adopt modern cloud and AI tools with confidence and clear, practical guidance.

Meet Andrew Driver – a veteran Microsoft Trainer, and one of our most experienced Cybersecurity, Cloud and Copilot instructors.

Andrew has been a Microsoft Trainer since 1997, and for most of that time has worked for and alongside Microsoft across roles, including technology evangelist, partner consultant, IT architect and designer.

Today, he specialises in Cybersecurity, AI, Cloud and Microsoft Copilot, helping individuals and organisations navigate the complexities of modern IT and security, while unlocking productivity through tools like Microsoft 365, Cloud services, and AI-powered transformation.
He has for example delivered a number of Microsoft-sponsored Copilot events for partners, sharing practical guidance on adopting and using Copilot effectively.

Andrew has a unique talent for turning complex concepts into something practical and accessible, empowering people to work smarter, faster and with greater confidence.

As a trainer, he is dedicated to delivering exceptional learning experiences and helping every student get the most out of their tools, skills and potential.

If you’re ready to build stronger security, cloud or AI capabilities, Andrew offers the experience and perspective that make a real difference.

Discover Andrew’s upcoming courses with Readynez and take a step toward being future-ready.
 

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FAQ

FAQs for the AI for Modern Work course

AI is rapidly transforming the modern workplace, enabling new ways to collaborate, communicate, and create. This course provides a practical introduction to using AI tools to enhance everyday productivity and workflows. Participants will explore how generative AI is shaping modern work across Microsoft 365 and beyond, covering effective prompting, AI-assisted communication, and everyday task integration.

This course is designed for professionals across all industries who want to enhance their daily work using AI tools. It is particularly relevant for knowledge workers, administrative professionals, team members, and everyday business users looking to gain practical skills to improve efficiency, quality of work, and team collaboration.

No prior experience with AI is required. The curriculum is entirely beginner-friendly, requiring only a basic familiarity with core Microsoft 365 applications (such as Outlook, Word, and Teams) and a general comfort level with using digital tools and workplace technologies.

Yes. The course heavily emphasizes practical learning through guided examples and actionable business exercises. You will actively practice drafting emails, iterating on generative text, refining multi-step AI interactions, and setting up daily workflows to build reliable, productive habits.

While exploring the broader landscape of generative tools, the curriculum focuses heavily on maximizing efficiency within the Microsoft 365 ecosystem. You will explore practical examples of cross-application workflows using everyday tools like Word, Excel, PowerPoint, Outlook, and Teams.

Absolutely. This course serves as a comprehensive, non-technical baseline. It breaks down the foundational concepts and capabilities of generative AI without entering technical coding territory, making it easy for any office professional to comfortably understand and adopt.

None. This is a strict no-code productivity course. Instead of learning programming languages, you will master Natural Language Prompting—discovering how to use regular, conversational language to guide AI engines, handle iterative corrections, and refine business outputs.

No, this course does not award a formal qualification or certification upon completion. The exclusive focus of this intensive, 1-day training session is immediate, actionable capability building, giving you time-saving strategies that you can deploy at your desk the very next day.

Completing this course transforms you into an AI-literate professional capable of working faster and smarter. You will gain the skills needed to instantly summarize heavy text blocks, speed up meeting preparation, eliminate manual content-drafting bottlenecks, and confidently introduce efficient AI practices to your immediate team.

Yes. Generative AI is the core foundation of the program. You will study how these tools function in a professional context and learn how to treat AI as an active, daily collaboration partner for brainstorming, editing, and content creation.

Yes, extensively. A core pillar of the curriculum is Responsible AI, Security & Data Awareness. You will learn the best practices for protecting sensitive organizational information, recognizing common system risks, avoiding data leaks, and maintaining ethical boundaries when interacting with public and enterprise AI tools.

Yes. By teaching you how to systematically identify automation opportunities in your daily routines, navigate data compliance rules, and build sustainable habits for consistent tool usage, this course provides the exact user-level foundation required to support broad, company-wide digital transformation efforts.

Reviews

Feedback from our delegates

Stephen Ridgway

Readynez is the best training provider I've used for many years. Their customer service is first class, prices are very competitive and instruction excellent.

Johan Andersson

Johan Andersson

Easy to attend over Teams and an excellent instructor gave me great value for the time I invested.

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