In today’s digital-first economy, the ease and speed of business operations are mirrored by the significant risks they attract. Ransomware stands out as a uniquely disruptive threat, capable of bringing an entire organization to a standstill. For businesses across Canada, the focus must shift from hoping to avoid an attack to ensuring you are prepared to withstand one.
Doing business effectively requires a vast network of digital connections, but each one represents a potential vulnerability. The profitability of global commerce is shadowed by determined and capable adversaries. These cybercriminals often operate from international locations, making identification and prosecution by Canadian authorities exceedingly difficult, if not impossible. The attackers’ persistence underscores that risk is an inherent part of our connected commercial landscape.
Many had hoped that high-profile attacks on essential services like healthcare and public infrastructure would provoke a unified, government-led crackdown on ransomware groups. For a multitude of complex reasons, that decisive global action has not yet occurred. This leaves organizations in a position where they must build their own formidable defences. Ransomware thrives because it is a profitable criminal enterprise, and waiting for an external cure is not a viable security strategy.
When an attack succeeds, leadership faces an agonizing decision: to pay or not to pay. There is no simple, one-size-fits-all answer. In situations where critical operations are paralyzed, potentially affecting millions of people, making the payment can feel like the only option. However, it is crucial to recognize that paying the ransom finances criminal activity and offers no guarantee of a successful recovery. This is a tough strategic and ethical question that is best avoided through robust preparation.
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The contrast between an essential business operation but an uncontrollable threat? We need to communicate and network globally in order to reach our clients, citizens and suppliers. We cannot count on law enforcement to be a deterrence to attacks, and the cost of attacks is increasing and onerous.
Becoming a victim of ransomware may be unavoidable.
Many organizations that have excellent security people on staff or are working with top-flight consulting firms have become victims despite their best efforts.
(There were many others that became victims through poor practices, but let’s look for solutions not blame).

CONSTANTLY Backup, practice restoring systems until it becomes second nature (automate it if possible).
Educate and create a security conscious culture, preferably auto-updated but also regularly checking.
Have plans in place to be ready for an attack. Address communications with clients, employees, suppliers, media and regulatory bodies.
The contrast between an essential business operation but an uncontrollable threat? We need to communicate and network globally in order to reach our clients, citizens and suppliers. We cannot count on law enforcement to be a deterrence to attacks, and the cost of attacks is increasing and onerous.
I will not advise whether or not to pay the ransom. We have seen cases where essential business operations would be crippled resulting in enormous impact to millions of people and perhaps the ransom was justified. But do we want to support criminal activity? Tough question.
Becoming a victim of ransomware may be unavoidable. Many organizations that have excellent security people on staff or are working with top-flight consulting firms have become victims despite their best efforts. (There were many others that became victims through poor practices, but let’s look for solutions not blame).
Be safe – be secure
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