101 reviews

Microsoft 365 Endpoint Administrator (MD-102) Course

Item: microsoft-365-certified-endpoint-administrator-md-102-course
Rating: 10
Author: Johan Andersson

Master Endpoint Management in Microsoft 365. Learn to deploy, configure, secure, and manage devices for efficient workplace collaboration.

course: Microsoft 365 Certified Endpoint Administrator (MD-102)

Duration: 5 days

Format: Virtual or Classroom

Prepares for Exam: Endpoint Administrator MD-102

Prepares for Certification: Microsoft 365 Certified: Endpoint Administrator Associate

Attend this and 60+ other Microsoft courses for FREE with Unlimited Microsoft Training

Overview

The Microsoft Endpoint Administrator (MD-102) course teaches you to deploy, configure, secure, and manage devices and Microsoft 365 services. You will gain practical skills in endpoint management, compliance, identity protection, and application deployment. This instructor-led training prepares you for the MD-102 exam and the Microsoft 365 Certified: Endpoint Administrator Associate certification.

This course includes

Instructor-led training
Practice test
Pre-reading
Personal Learning Path
Certification Guarantee
Email, chat and phone support

Who is the Microsoft 365 Endpoint Administrator (MD-102) training course for?

The Microsoft 365 Certified Endpoint Administrator (MD-102) certification is designed for IT professionals responsible for managing, securing, and supporting devices and endpoints using Microsoft 365 technologies. The certification covers topics such as deployment and configuration of Microsoft 365 services, policies and profiles management, application management, identity and access management, endpoint security, compliance and threat protection, and unified endpoint management. By obtaining this certification, professionals demonstrate their expertise in effectively managing and securing devices and endpoints within an organization using Microsoft 365.

Curriculum

What you will learn during our MD102 Endpoint Administrator course.

Prepare for a Windows client deployment

Select a deployment tool based on requirements
Choose between migrate and rebuild
Choose an imaging and/or provisioning strategy
Select a Windows edition based on requirements
Implement subscriptionbased activation

Plan and implement a Windows client deployment by using Windows Autopilot

Configure device registration for Autopilot
Create, validate, and assign deployment profiles
Set up the Enrollment Status Page (ESP)
Deploy Windows devices by using Autopilot
Troubleshoot an Autopilot deployment

Plan and implement a Windows client deployment by using the Microsoft Deployment Toolkit (MDT)

Plan and implement an MDT deployment infrastructure
Create, manage, and deploy images
Monitor and troubleshoot a deployment
Plan and configure user state migration

Configure remote management

Configure Remote Help in Intune
Configure Remote Desktop on a Windows client
Configure the Windows Admin Center
Configure PowerShell remoting and Windows Remote Management (WinRM)

Manage identity

Implement user authentication on Windows devices, including Windows Hello for Business, passwordless, and tokens
Manage rolebased access control (RBAC) for Intune
Register devices in and join devices to Azure AD
Implement the Intune Connector for Active Directory
Manage the membership of local groups on Windows devices
Implement and manage Local Administrative Passwords Solution (LAPS) for Azure AD

Implement compliance policies for all supported device platforms by using Intune

Specify compliance policies to meet requirements
Implement compliance policies
Implement Conditional Access policies that require a compliance status
Manage notifications for compliance policies
Monitor device compliance
Troubleshoot compliance policies

Manage the device lifecycle in Intune

Configure enrollment settings
Configure automatic and bulk enrollment, including Windows, Apple, and Android
Configure policy sets
Restart, retire, or wipe devices

Manage device configuration for all supported device platforms by using Intune

Specify configuration profiles to meet requirements
Implement configuration profiles
Monitor and troubleshoot configuration profiles
Configure and implement Windows kiosk mode
Configure and implement profiles on Android devices, including fully managed, dedicated,

corporate owned, and work profile

Plan and implement Microsoft Tunnel for Intune

Monitor devices

Monitor devices by using Intune
Monitor devices by using Azure Monitor
Analyze and respond to issues identified in Endpoint analytics and Adoption Score

Manage device updates for all supported device platforms by using Intune

Plan for device updates
Create and manage update policies by using Intune
Manage Android updates by using configuration profiles
Monitor updates
Troubleshoot updates in Intune
Configure Windows client delivery optimization by using Intune
Create and manage update rings by using Intune

Implement endpoint protection for all supported device platforms

Implement and manage security baselines in Intune
Create and manage configuration policies for Endpoint security including antivirus, encryption, firewall, endpoint detection and response (EDR), and attack surface reduction (ASR)
Onboard devices to Defender for Endpoint
Implement automated response capabilities in Defender for Endpoint
Review and respond to device issues identified in the Microsoft Defender Vulnerability Management dashboard

Deploy and update apps for all supported device platforms

Deploy apps by using Intune
Configure Microsoft 365 Apps deployment by using the Microsoft Office Deployment Tool or Office Customization Tool (OCT)
Manage Microsoft 365 Apps by using the Microsoft 365 Apps admin center
Deploy Microsoft 365 Apps by using Intune
Configure policies for Office apps by using Group Policy or Intune
Deploy apps to platformspecific app stores by using Intune

Plan and implement app protection and app configuration policies

Plan and implement app protection policies for iOS and Android
Manage app protection policies
Implement Conditional Access policies for app protection policies
Plan and implement app configuration policies for managed apps and managed devices
Manage app configuration policies

Preparation

At Readynez, we provide many resources and have experienced experts in the field. That is why we are also very successful with many satisfied customers. You can therefore safely take your course with us. While there are no strict entry requirements, certain foundational knowledge may enhance your learning experience. Any recommended prerequisites specific to this course are detailed below.

Subject matter expertise deploying, configuring, protecting, managing, and monitoring devices and client applications in a Microsoft 365 environment.
Experience managing identity, security, access, policies, updates, and apps for endpoints.
Experience with Azure AD and Microsoft 365 technologies including Intune.
Strong skills and experience in deploying, configuring, and maintaining Windows client and non-Windows devices.

Meet our instructors

Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.

Wilson Tsui Sie Min

Wilson Tsui Sie Min, an experienced Azure and cloud instructor delivers LIVE IT training and certification courses at Readynez. With nearly two decades of global training and infrastructure experience, Wilson helps IT professionals prepare for Azure exams, strengthen cloud skills, and apply practical knowledge through expert-led training.

Meet Wilson Tsui Sie Min – an Azure specialist and globally experienced IT trainer in the Readynez instructor community.

Based in Kuala Lumpur, Wilson brings nearly two decades of experience across enterprise infrastructure, consulting, and international technical training. His background spans everything from system administration and networking to cloud technologies, virtualization, and modern development.

Wilson has worked as a certified trainer for major technology vendors including Microsoft, Citrix, IBM and Huawei, and has delivered training programs to IT professionals across Europe, Africa, Asia and Oceania. Over the years, he has also contributed to enterprise infrastructure projects ranging from Active Directory migrations and storage infrastructure deployments to data center transformations.

Today, Wilson specializes in Microsoft Azure, cloud infrastructure, virtualization and modern development technologies, helping professionals translate complex technical concepts into practical, real-world solutions.

Beyond training, Wilson is passionate about exploring emerging technologies such as AI, cloud computing, and software development, continuously experimenting with new tools and platforms to stay at the forefront of innovation.

Explore upcoming Azure and cloud courses with Wilson at Readynez.

Read Less

FAQ

FAQs for the Microsoft 365 Certified Endpoint Administrator (MD-102) course.

What is MD-102 certification?

This certification is designed for IT professionals who deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment.

How do I prepare for the MD-102 certification exam?

Empower your IT career by joining Readynez's comprehensive course for the Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) exam. Our training equips individuals and teams to confidently pass the certification, gaining expertise in deploying, configuring, and managing devices using Microsoft 365 services. Elevate your skills with us and open doors to new career opportunities. Enroll now for a transformative learning experience and achieve MD-102 certification success!

What are the prerequisites for MD-102 certification?

The prerequisites for the Microsoft 365 Certified Endpoint Administrator (MD-102) certification typically include:

Foundational Knowledge: While not explicitly required, having foundational knowledge in areas related to Microsoft 365, Windows 10, and general IT concepts is beneficial.
Experience: Practical experience in deploying, configuring, securing, managing, and monitoring devices and client applications in an enterprise environment is recommended.

How much does the MD-102 exam cost?

It costs $165 to attempt the certifying exam for the Microsoft 365 Certified Endpoint Administrator

What topics are covered in the MD-102 exam?

The Microsoft 365 Certified Endpoint Administrator (MD-102) exam syllabus covers essential topics like planning and implementing Windows 10, managing and protecting devices, configuring apps and data, securing devices, and monitoring/reporting.

Is MD-102 certification worth it for my career?

The Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) certification can be valuable for your career, especially if you work in IT roles related to deploying, managing, and securing devices in an enterprise environment. It demonstrates your expertise in Microsoft 365 services and Windows 10, making you a valuable asset in roles focused on modern desktop administration.

How long does it take to become MD-102 certified?

The timeframe to achieve Microsoft 365 Certified Endpoint Administrator (MD-102) varies based on individual factors. With a dedicated study plan, including training courses and practical experience, one can potentially become certified within a few weeks. Customize your preparation for optimal results.

Can I take the MD-102 exam online?

Microsoft offers online proctoring for some certification exams, allowing candidates to take exams remotely. However, the availability of online proctoring can vary based on factors such as your location and the specific certification exam.

How easy or difficult is it to pass the MD-102 exam?

The difficulty of the Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) exam can vary based on your prior experience, familiarity with the exam objectives, and how well you've prepared. For individuals with a solid understanding of Microsoft 365 services and Windows 10 administration, the exam may be more manageable.

What is the passing score for the MD-102 exam?

A score of 700 or greater is required to pass.

How can I maintain my MD-102 certification?

When it is time to renew your certification, you can renew it by passing a free renewal assessment on Microsoft Learn—anytime within six months before the certification is due.

How much salary can I get after getting MD-102 certified?

The salary associated with a Microsoft 365 Certified Endpoint Administrator (MD-102) certification can vary based on several factors, including your geographical location, level of experience, industry, and specific job role. Generally, achieving the MD-102 certification demonstrates your expertise in modern desktop administration, which can positively impact your earning potential.

Reviews

Feedback from our Endpoint Administrator delegates.

Stephen Ridgway

Readynez is the best training provider I've used for many years. Their customer service is first class, prices are very competitive and instruction excellent.

Johan Andersson

Easy to attend over Teams and an excellent instructor gave me great value for the time I invested.

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