108 reviews

Microsoft 365 Administrator (MS-102) Course

Item: microsoft-365-certified-administrator-ms-102-course
Rating: 10
Author: Johan Andersson

Dive into the Administration of Microsoft 365. Gain skills in managing identities, security, compliance, and teamwork in the cloud environment.

course: Microsoft 365 Certified Administrator (MS-102)

Duration: 5 days

Format: Virtual or Classroom

Prepares for Exam: Microsoft 365 Administrator MS-102

Prepares for Certification: Microsoft 365 Certified: Administrator Expert

Attend this and 60+ other Microsoft courses for FREE with Unlimited Microsoft Training

Overview

The Microsoft 365 Administrator (MS-102) course teaches you to manage and secure Microsoft 365 services across enterprise environments. You will gain skills in identity and access management, compliance, security, and supporting collaboration tools. This instructor-led training prepares you for the MS-102 exam and the Microsoft 365 Certified: Administrator Expert certification.

This course includes

Instructor-led training
Practice test
Pre-reading
Personal Learning Path
Certification Guarantee
Email, chat and phone support

Who is the Microsoft 365 Certified Administrator course for?

During this Microsoft 365 Certified Administrator (MS-102) course you will learn how to deploy and manage Microsoft 365, perform Microsoft 365 tenant-level implementation and administration of cloud and hybrid environments. Microsoft 365 administrators function as the integrating hub for all Microsoft 365 workloads. You coordinate across multiple Microsoft 365 workloads. You work with architects and other administrators responsible for workloads, infrastructure, identity, security, compliance, endpoints, and applications.

Curriculum

What you will learn during our MS-102 Certification course.

Implement and manage a Microsoft 365 tenant

Create a tenant
Implement and manage domains
Configure organizational settings, including security, privacy, and profile
Identify and respond to service health issues
Configure notifications in service health
Monitor adoption and usage

Manage users and groups

Create and manage users
Create and manage guest users
Create and manage contacts
Create and manage groups, including Microsoft 365 groups
Manage and monitor Microsoft 365 license allocations
Perform bulk user management, including PowerShell

Manage roles in Microsoft 365

Manage roles in Microsoft 365 and Azure AD
Manage role groups for Microsoft Defender, Microsoft Purview, and Microsoft 365 workloads
Manage delegation by using administrative units
Implement privileged identity management for Azure AD roles

Implement and manage identity synchronization with Azure AD

Prepare for identity synchronization by using IdFix
Implement and manage directory synchronization by using Azure AD Connect cloud sync
Implement and manage directory synchronization by using Azure AD Connect
Monitor synchronization by using Azure AD Connect Health
Troubleshoot synchronization, including Azure AD Connect and Azure AD Connect cloud sync

Implement and manage authentication

Implement and manage authentication methods, including Windows Hello for Business, passwordless, tokens, and the Microsoft Authenticator app
Implement and manage selfservice password reset (SSPR)
Implement and manage Azure AD Password Protection
Implement and manage multifactor authentication (MFA)
Investigate and resolve authentication issues

Implement and manage secure access

Plan for identity protection
Implement and manage Azure AD Identity Protection
Plan Conditional Access policies
Implement and manage Conditional Access policies

Manage security reports and alerts by using the Microsoft 365 Defender portal

Review and take actions to improve the Microsoft Secure Score in the Microsoft 365 Defender portal
Review and respond to security incidents and alerts in Microsoft 365 Defender
Review and respond to issues identified in security and compliance reports in Microsoft 365 Defender
Review and respond to threats identified in threat analytics

Implement and manage email and collaboration protection by using Microsoft Defender for Office 365

Implement policies and rules in Defender for Office 365
Review and respond to threats identified in Defender for Office 365, including threats and investigations
Create and run campaigns, such as attack simulation
Unblock users

Implement and manage endpoint protection by using Microsoft Defender for Endpoint

Onboard devices to Defender for Endpoint
Configure Defender for Endpoint settings
Review and respond to endpoint vulnerabilities
Review and respond to risks identified in the Microsoft Defender Vulnerability Management dashboard

Implement Microsoft Purview information protection and data lifecycle management

Implement and manage sensitive info types by using keywords, keyword lists, or regular expressions
Implement retention labels, retention label policies, and retention policies
Implement sensitivity labels and sensitivity label policies

Implement Microsoft Purview data loss prevention (DLP)

Implement DLP for workloads
Implement Endpoint DLP
Review and respond to DLP alerts, events, and reports

Preparation

At Readynez, we provide many resources and have experienced experts in the field. That is why we are also very successful with many satisfied customers. You can therefore safely take your course with us. While there are no strict entry requirements, certain foundational knowledge may enhance your learning experience. Any recommended prerequisites specific to this course are detailed below.

Basic understanding of Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams.
Familiarity with Microsoft 365 licensing and subscription models.
Knowledge of identity management concepts, including Azure Active Directory.
Experience in administering Windows Server and Active Directory Domain Services (AD DS).
Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP.
Proficiency in using PowerShell for administrative tasks in a Microsoft 365 environment.
Prior experience with Microsoft Office 365 applications and services.
Familiarity with compliance and security features in Microsoft 365, including data loss prevention (DLP) and threat protection.
Understanding of hybrid environments, including configurations involving both on-premises and cloud services.
Strong problem-solving skills and the ability to troubleshoot issues in a Microsoft 365 environment.

Meet our instructors

Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.

Wilson Tsui Sie Min

Wilson Tsui Sie Min, an experienced Azure and cloud instructor delivers LIVE IT training and certification courses at Readynez. With nearly two decades of global training and infrastructure experience, Wilson helps IT professionals prepare for Azure exams, strengthen cloud skills, and apply practical knowledge through expert-led training.

Meet Wilson Tsui Sie Min – an Azure specialist and globally experienced IT trainer in the Readynez instructor community.

Based in Kuala Lumpur, Wilson brings nearly two decades of experience across enterprise infrastructure, consulting, and international technical training. His background spans everything from system administration and networking to cloud technologies, virtualization, and modern development.

Wilson has worked as a certified trainer for major technology vendors including Microsoft, Citrix, IBM and Huawei, and has delivered training programs to IT professionals across Europe, Africa, Asia and Oceania. Over the years, he has also contributed to enterprise infrastructure projects ranging from Active Directory migrations and storage infrastructure deployments to data center transformations.

Today, Wilson specializes in Microsoft Azure, cloud infrastructure, virtualization and modern development technologies, helping professionals translate complex technical concepts into practical, real-world solutions.

Beyond training, Wilson is passionate about exploring emerging technologies such as AI, cloud computing, and software development, continuously experimenting with new tools and platforms to stay at the forefront of innovation.

Explore upcoming Azure and cloud courses with Wilson at Readynez.

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FAQ

FAQs for the Microsoft 365 Certified Administrator (MS-102) course.

What is MS-102 certification?

The MS-102 exam is part of Microsoft’s role-based certification program. Candidates who pass this exam will earn the Microsoft 365 Administrator badge. The MS-102 exam tests your knowledge of several key subject areas, and that’s how we’ve structured this Learning Path.

How do I prepare for the MD-102 certification exam?

Empower your IT career by joining Readynez's comprehensive course for the Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) exam. Our training equips individuals and teams to confidently pass the certification, gaining expertise in deploying, configuring, and managing devices using Microsoft 365 services. Elevate your skills with us and open doors to new career opportunities. Enroll now for a transformative learning experience and achieve MD-102 certification success!

What are the prerequisites for MS-102 certification?

Functional experience with all Microsoft 365 workloads and Azure Active Directory (Azure AD), including Exchange Online, SharePoint Online, Microsoft Teams, Power BI, and Azure AD.

How much does the MS-102 exam cost?

The exam course is priced between €12.75 to €29.75, while supplementary materials like practice tests typically cost around €21.25. Exam registration fees vary by location, with the United States having a registration cost of €140.25.

What topics are covered in the MS-102 exam?

The MS-102 certification exam syllabus consists of the following topics:

Implement and manage a Microsoft 365 tenant
Manager users and groups
Manage roles in Microsoft 365
Implement and manage identity synchronization with Microsoft Entra ID
Implement and manager authentication
Implement and manager secure access
Manage security reports and alerts by using the Microsoft 365 Defender portal
Implement and manage email and collaboration protection by using Microsoft Defender for Office 365
Implement and manage endpoint protection by using Microsoft Defender for Endpoint
Implement Microsoft Purview information protection and data lifecycle management
Implement Microsoft Purview data loss prevention (DLP)

Is MS-102 certification worth it for my career?

Microsoft certifications, including MS 102, can significantly boost your career prospects. They serve as a testament to your expertise and dedication to mastering specific technologies. Many employers actively seek certified professionals when hiring for roles related to Microsoft 365 administration.

How long does it take to become MS-102 certified?

The time required to become certified in MS-102 or any other Microsoft certification can vary based on your prior experience, familiarity with the exam topics, and the time you can dedicate to studying.

Can I take the MS-102 exam online?

Most Microsoft certification exams can be taken online or in person at a Pearson VUE Authorized Test Center.

How easy or difficult is it to pass the MS-102 exam?

Practicing for an exam like the MS-102 can be a full-time job. Some exams are actually paid for by work because they are so intensive. Certification is not simple and takes immense work. It takes time, practice, and the right focus.

What is the passing score for the MS-102 exam?

A score of 700 or greater is required to pass.

How can I maintain my MS-102 certification?

Certifications like the MS-102 expire one year after their achievement date. Approximately six months before a certification's expiration date, its renewal assessment will be enabled.

How much salary can I get after getting MS-102 certified?

Determining the salary associated with MS-102 certification or any other certification involves various factors, such as your geographical location, level of experience, industry, and specific job role.

Reviews

Feedback from our Microsoft 365 Certified Administrator delegates.

Stephen Ridgway

Readynez is the best training provider I've used for many years. Their customer service is first class, prices are very competitive and instruction excellent.

Johan Andersson

Easy to attend over Teams and an excellent instructor gave me great value for the time I invested.

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