In Information Security, it’s all too easy to become the "department of no"—a source of friction for colleagues just trying to do their jobs. During times of uncertainty, when people are already worried about employment, bills, and their well-being, a rigid, enforcement-first security posture can make us seem like the enemy.
There is a more effective path. By acting as supportive advisors, we can build the trust needed to truly protect the business. This requires us to be sensitive, understand the challenges people are facing, and proactively address their concerns. When the security team is seen as an enabler rather than an obstacle, a culture of shared responsibility begins to grow.
This people-first philosophy is championed by Kevin Henry, an instructor who has likely taught more IT-Security students than anyone else worldwide. As a former co-chair of the ISC2 CISSP CBK, his insights into building effective security programmes are invaluable. You can find out more about Kevin here.
Adopting this approach doesn’t mean abandoning policy. It means communicating it with purpose and empathy. Gently remind employees of their responsibilities by framing the goal as one of mutual protection for them and the organisation, not of catching them out. This transforms compliance from a chore into a collaborative effort.
Furthermore, now is the time to invest in your people. While it may seem counterintuitive during budget pressures, neglecting training means you will fall behind in the ongoing digital transformation race. Business will recover, and organisations with skilled, motivated teams will be the ones to thrive.
Giving people opportunities to develop new skills has rewards that far exceed simple profit. It builds loyalty, fosters innovation, and creates a more resilient workforce. Patience and persistence are key—for yourself and for others. The long-term impact you have on someone by trusting in their potential is a measure of success in itself.
To help you expand your team's horizons, consider these powerful, expert-led masterclasses.
Expert-Led Masterclasses with Kevin Henry
You are invited to join a live virtual learning experience, offering direct access to insights from one of the industry's true authorities. These sessions are perfect for individuals or teams looking to strengthen their security direction with a tangible impact.
Learn more and book your place directly using the links below:
Live Virtual Masterclass: CISSP Overview
Live Virtual Masterclass: CCSP Overview
Live Virtual Masterclass: CISA Overview
Live Virtual Masterclass: CISM Overview
Seats for these unique sessions are extremely limited to ensure an interactive and valuable experience, so we advise booking soon to avoid disappointment.
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