Basket
{{item.CourseTitle}}
Price: {{item.ItemPriceExVatFormatted}} {{item.Currency}}
Browse by Topic
Browse by Vendor
Unlimited Training
Attend all the top-notch LIVE Instructor-led Courses you want for the price of less than one course.
Achieving a Microsoft Partner Competency is a significant differentiator for any UK technology business. It formally recognises your organisation's expertise and unlocks a new level of benefits and opportunities. This guide provides a clear roadmap for meeting the requirements for the Dynamics 365 Customer Engagement competency.
As a globally recognised, 5-time winner of the Microsoft Learning Partner of the Year award, Readynez is perfectly positioned to support your team's development. Let's explore the path ahead.
The journey is structured into two levels: Silver and Gold. Each tier has specific requirements covering both the certified skills within your team and commercial performance benchmarks. Silver represents a strong foundational capability, while Gold signifies a deeper, more extensive level of expertise and market success.
To attain Silver status, your organisation must meet criteria for both staff certification and revenue.
A minimum of 5 individuals in your company must pass the required exams. The structure for these five people is as follows:
Your company must also meet a performance threshold of at least $100,000 in Cloud Revenue (New Billed Revenue) within the preceding twelve months. For partners in developing markets, this threshold is $50,000. This revenue must originate from the Dynamics 365 Customer Engagement Plan, its associated applications, and the Dynamics 365 Enterprise Team Member.
Advancing to Gold status demonstrates the highest level of capability and requires a greater commitment to certification and revenue generation.
The team requirement increases significantly to 15 individuals who must meet the exam criteria:
The revenue target for Gold Competency is $300,000 in Cloud Revenue (New Billed Revenue) over the trailing twelve-month period. For partners in developing markets, the requirement is $150,000.
Please note the following rules regarding customer association and exam validity. New customers acquired from 29th March 2019 onwards must be linked to your organisation via the incentives claims process to count towards your revenue. Customers acquired before this date will continue to be credited through a Digital Partner of Record association.
Regarding retired exams, MB2-717 and MB2-877 remain valid for competency until 30th June 2020. Similarly, the retired exams MB2-718 and MB2-719 will be valid until 31st August 2020.
Navigating the Microsoft certification landscape can be complex, but we are here to help. If you have any questions, please contact us via the chat function or by calling +45 88 18 43 20. For a broader overview of certification paths, you can also download our comprehensive role-based Microsoft course roadmap: https://www.readynez.com/media/41xb0umb/readynez-microsoft-certification-poster.pdf.
Get Unlimited access to ALL the LIVE Instructor-led Security courses you want - all for the price of less than one course.
Microsoft Dynamics 365 Customer Engagement (CE) is designed to help you manage your client relationships by streamlining your processes, centralizing client information, providing analysis, and enabling responsive customer service. As a leading cloud-based business solution, this application is built to enhance the efficiency of your sales and marketing teams with data analysis, intelligent insights provided by business intelligence, and campaign management.
Stay up to date on current developments in the Tech world related to Skills.
At Readynez we are committed to you, our customers, and you're in safe hands even if you should fail your first attempt. With the certification guarantee, you can join the course again, for free, and only pay for accommodation and exam.